BAND 2 - Workers' Advisor

Apply your sound judgement, decision-making and analytical skills in a key leadership role
The Workers’ Advisers Office is independent of WorkSafeBC (Workers’ Compensation Board) and is established by Section 350 of the Workers’ Compensation Act (WCA) to provide advice, assistance and representation to injured workers and their dependents with workers’ compensation claims.
Workers’ Advisers are responsible for managing a large number of complex files and providing excellent service to clients in a responsive, professional manner. The Workers’ Advisers Office provides expert, independent advice regarding the interpretation of the Workers Compensation Act, its regulations and policies. A Workers’ Adviser conducts research and evidence gathering to provide clear, sound, and timely submissions and/or representations at appeals.
Job Requirements:

• University degree in a related discipline.

• An equivalent combination of education, training and experience may be considered.

• One (1) or more years of experience in the following:

  • Providing advice to clients regarding the interpretation and application of legislation, regulation, policies and procedures;

  • Effectively managing a high volume, demanding, active caseload; and

  • Effectively managing clients in crisis (i.e., angry, distraught, suicidal).

• One (1) or more years of relevant work experience in one or a combination of:

  • Investigation/case manager of public administration issues;

  • Adjudicator in a court, tribunal or board setting;

  • And/or Client representative before courts, tribunals or boards.

    
    

Preference may be given to candidates with legal training.
For questions regarding this position, please contact Heather.Calabrase@wao-bc.org.
About this Position:
Flexible work options are available; this position may be able to work up to (2) days at home per week subject to an approved telework agreement.
This position can be based out of any of the location(s) listed above.
Three (2) permanent and two (2) temporary positions are available.
The temporary opportunities are until April 30, 2025.
An eligibility list may be established to fill future temporary and permanent vacancies.
Employees of the BC Public Service must be located in BC at the time of employment.
This position is excluded from union membership.
Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452.
How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above.
Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.
Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.
Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.
Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible.
Additional Information:
CRC - A Criminal Record Check (CRC) will be required.
Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.
Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.