Member Service Representative
Permanent, Full Time
Join the ‘Spark’ at Weyburn Credit Union (WCU)! WCU is dedicated to making a positive impact in our communities. We value self-improvement and giving back. We are seeking a highly motivated individual with exceptional interpersonal skills to join our team as a Member Service Representative (MSR). The individual we are seeking should be local or within a reasonable commute to Weyburn, SK.
As an MSR, you will be an integral part of the ‘Frontline’ and to the success of the WCU. Under the supervision of the Member Service Rep Supervisor, the MSR will process routine teller/cash transactions, respond to general inquiries and concerns, and recommend the appropriate financial products to assist members. You will deliver exceptional Member Service and provide solutions to meet out members’ financial goals and needs.
The salary for the position is $22.76 per hour.
As a team member you will enjoy:
· Above market compensation package including comprehensive employee benefits and a wellness balance.
· Regular social events and discounted employee banking.
· Work/life balance including paid personal time and above-industry vacation accrual.
· Career development and advancement opportunities.
Your Spark:
· Minimum grade 12 education.
· Sales and service experience in the financial services industry is preferred.
· Ability to recognize cross-selling opportunities.
· Must have excellent communication and strong interpersonal, and problem-solving skills.
· Proven success working in a collaborative and team environment.
· Demonstrated commitment to ongoing professional development.
· Strong commitment to provide high quality member sales and service.
WCU values continuous personal and professional development. If you do not meet all the criteria but believe that your qualifications and experience would be valuable in this position, we strongly encourage you to apply! All interested candidates should submit a resume by email to recruitment@weyburncu.caby April 2, 2024. Please note, only applicants selected for interviews will be contacted.
Job Type: Full-time
Salary: From $22.76 per hour
Benefits:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Vision care
- Wellness program
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Weyburn, SK S4H 0G5: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (required)
Experience:
- Customer service: 2 years (required)
Work Location: In person
Application deadline: 2023-12-08