Banquet Supervisor

THE CLUB IS AN EMPLOYER OF CHOICE

Every Club employee has an important role to ensure the enjoyment of the facilities by all members. We know that our employees are vital to ensure the success of the Club and will hire, develop, and reward the best people available. The Club has partnered with local businesses which allow for savings opportunities for employees and their families. Club employees have a chance to experience the joy of playing the same professional golf course conquered by some of the best players in the LPGA and can enjoy playing tennis on one of our ten clay courts or pickleball on one of our six courts built in 2021. Whatever your career ambitions are, the Club offers a chance to develop your skills and creates opportunities to cross-train should your interests change over time. Joining the Club family is not only about a having a job, but also about finding what drives you to be the best version of yourself.

ROLE OVERVIEW:

We are looking for a part-time Banquet Supervisorto cater to our ever-growing Calendar of Events. Whatever the occasion, the Banquet Supervisor will greet everyone in a warm and courteous manner and bring a positive attitude to every event. You will supervise and train banquet team members to help ensure proper service by directing pre-function meetings and resolve complaints concerning food, beverages and/or service. You will ensure the correct appearance, cleanliness and safety of banquet areas, equipment and fixtures. You will provide appropriate reports and updates to managers regarding staffing issues or concerns. You will act as the first line of response to members to ensure it is a memorable experience. You will communicate in an open, helpful, and engaging tone and focus on finding the right solution with each member.

Please Note: Due to the seasonal nature of our business, this is a part-time position. However, there will be additional hours available during our peak season in the summer months and over the December holiday season.

YOUR CAREER AT THE CLUB

We strive to meet the needs of every member, whatever their interest may be. In doing so, we are looking for motivated individuals to join the Club’s highly talented team to continue to offer a variety of activities, social events, dining opportunities and much more for all members, young and old. The London Hunt and Country Club prides itself on creating not only an exceptional membership experience but a memorable work environment as well.

WHAT IS OUR STORY?

The Club brings families together and our Club is a 2nd home to over 1,500 members. We’ve got a strong foundation and continue to modernize our service offerings to ensure multi-generational enjoyment throughout 275 acres of breathtaking, panoramic scenery. Although the Club began as a hunting club in 1885, over the years, amenities such as dining, golf, tennis, pickleball, trap and skeet and fitness were added to enrich member experience. Club members have a history of excellence in business, athletics, and altruistic pursuits.

WE WANT TO HEAR FROM YOU!

Since the London Hunt and Country Club is a family focused Club providing our members with an internationally recognized golf course complemented by first class dining facilities, we have high expectations for our service team. The successful candidate will have at least three years of supervising experience and at least three years of food service experience, ideally in a fast-paced, environment and be able to interact with members and colleagues in a courteous and professional manner. You work well under pressure and assist your colleagues as required. You are available to work a flexible work week which includes some days and nights during the week and on weekends, including holidays. A valid Smart Serve Certificate is required prior to your start date at the Club.

COMPENSATION

Compensation consists of a base hourly wage plus tip pooling. A service charge is automatically charged at a pre-determined rate per bill or banquet invoice for food and beverage purchases, approved by the Club’s Board of Directors. Please note that Club Members or guests are not permitted to “top up” the gratuity on the bill.

If you are committed to playing a key role in the success of the Club, we invite you to email your resume. We look forward to working with you!

No phone calls please. Applications will be accepted, in strict confidence. We appreciate all the applicants expressing an interest in this position, however only those selected for an interview will be contacted. Thank you for your interest.

The London Hunt and Country Club is an equal opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds. The London Hunt and Country Club provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, the hiring manager and Controller will work with the applicant to meet the job applicant's accommodation needs.

Job Type: Part-time

Salary: $18.00 per hour

Expected hours: 8 – 44 per week

Benefits:

• Company events
• Discounted or free food
• Flexible schedule
• On-site gym
• On-site parking
• Store discount
• Wellness program

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Evening shift
• Every Weekend
• Holidays
• Monday to Friday
• Morning shift
• Weekends as needed

Supplemental pay types:

• Overtime pay
• Tips

Ability to commute/relocate:

• London, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Have you been charged with a criminal offense for which you have not been pardoned?

Experience:

• Food service: 3 years (required)
• Supervising: 3 years (required)

Language:

• English (required)

Licence/Certification:

• Smart Serve (required)
• Food Handler Certification (preferred)

Work Location: In person