Address
Form of work
SalaryResponsibilities:
- Answer customer, vendor, and outside sales representative’s calls / emails
- Research detailed products
- Recommend products for specific applications
- Handle customer complaints and concerns
- Enter / review orders submitted by email, fax, mail, phone, E.D.I. and online
- Provide quotations to customers and sales representatives upon request
- Expedite outstanding backorders and orders as required
- Source non-stock items for specific customer requests
- Maintain knowledge level on product lines by attending a variety of training sessions
- Provide (M)SDS sheets where and when necessary
- Work with the team in shipping to expedite rush orders and provide delivery information to customers
- Other duties as assigned
Job Type: Full-time
Salary: $45,000.00-$55,000.00 per year
Benefits:
- Dental care
- On-site parking
- Paid time off
- Store discount
- Vision care
Day range:
- Monday to Friday
Flexible Language Requirement:
- French not required
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
