Breakfast Bar Supervisor

Job Summary

Holiday Inn Express & Suites is currently looking for a full-time or part-time Breakfast Attendant.

You will be responsible for insuring 100% satisfaction. Greet guests, perform all tasks as required. Lead by example, strong team player and self-starter, with the ability to work independently as required. A strong customer satisfaction disposition is mandatory.

Responsibilities and Duties

• Always wear uniform during work, very limited jewellery while during work, hair must be tied properly and no facial piercings are allowed while working the front lines.
• Contribute to achieving the loyalty of our guests by exceeding their expectations and providing warm personal service.
• Handle guest complaints and comments in a professional manner and provide the follow up required to co-workers and Managers.
• Respond to all guest needs and requests in a timely manner.
• Remove all garbage and dispose to the big bin at the end of every shift.
• Adhere to all Holiday Inn Express & Suites Brand Standards, and establish recipe specifications within the kitchen and the hotel.
• Monitor food quality, prepare and serve food, in a courteous and efficient manner, to all guests, in accordance with operations standards and storage.
• Ensure all food MUST be labelled by date of arrival, stored properly in containers.
• Ensure that the Prep kitchen, serving areas and the lodge are always clean and well organized.
• Handle all hotel guests in an expedited and professional manner.
• Set-up and clean up the Meeting Rooms for any catering required as per contracts.
• Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty.
• Ensuring the safety and well being of our guests and colleagues by maintaining knowledge of crisis and emergency procedures; as well as Fire Panel /Evacuation procedures.
• Follow hotel all policies and procedures and confidentialities as guide lined and complete the daily check lists and all assigned work.
• Must be flexible in scheduling to work weekdays, weekends and holidays.
• Must complete all daily tasks, inventory lists and daily checklist.
• Maintain all Health and Safety standards as per hotel and Alberta Health.
• Notify the Hotel Manager of any unusual incident as instructed or otherwise deemed necessary regarding operation and/or safety & security of the hotel and guests.
• Advise Food and Beverage Supervisor or General Manager for any issues or concerns.
• Please note that your responsibility is not limited to this description as additional tasks can be added by the Management to their discretion.

Job Types: Full-time, Part-time

Salary: $16.00-$26.07 per hour

Expected hours: 30 – 40 per week

Work Location: In person