Company

Oak Bay Beach HotelSee more

addressAddressVictoria, BC
type Form of workPermanent | Full-time
salary Salary$16.75 an hour
CategoryHospitality

Job description

The Oak Bay Beach Hotel, recently named the #1 hotel in Canada by Condé Nast, is known as both a luxury destination in Victoria and an amazing place to work! In addition to a rewarding career, our team members receive countless perks such as complimentary parking, health benefits, a daily staff meal plan, birthday and Christmas bonuses, staff parties, awards, and more. If you are interested in joining our team then we have a fantastic opportunity for you.

Breakfast ServerSnug Pub

The Snug Pub is a high-end, casual dining environment within our luxury hotel. Servers are responsible for ensuring excellent customer service through being consistent, organized and professional at all times. Servers are expected to maintain a gracious manner with all guests and uphold our high level of service.

This position requires availability for 4-5 shifts per week, including Sunday and Monday mornings.

Responsibilities:

  • Provide all guests of hotel with consistent service
  • Motivate and engage team members to consistently deliver the best possible service to guests at all times.
  • Actively lead by example in the Snug maintaining a supportive, positive and engaging profile
  • Resolve guest concerns efficiently and courteously
  • All other duties as assigned that will assist and support the mandate of the Hotel and its ongoing success.

Qualifications:

  • Minimum 3 year serving experience in a similar environment
  • Strong working knowledge of hospitality industry principles, methods, practices and techniques as they relate to pub service, specifically in a five-star environment.
  • Highly organized, goal and results oriented with ability to execute plans and manage change effectively.
  • Effective decision-making abilities coupled with sound judgment.
  • Exceptional conflict resolution and objection handling skills.
  • Availability on Sunday and Monday mornings is required for this position.

Job Types: Full-time, Permanent

Salary: $16.75 per hour

Benefits:

  • Company events
  • Dental care
  • Disability insurance
  • Discounted or free food
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Morning shift
  • Weekends as needed

Supplemental pay types:

  • Overtime pay
  • Tips

Experience:

  • Hospitality Industry: 1 year (preferred)
  • Server: 2 years (preferred)

Licence/Certification:

  • Serving it Right (preferred)

Work Location: In person

Refer code: 2179338. Oak Bay Beach Hotel - The previous day - 2024-03-21 20:32

Oak Bay Beach Hotel

Victoria, BC
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