The Bridge Attendant Summer Student supports the collection of toll fees from private and commercial customers. The incumbent provides service to customers in a professional and courteous manner while maintaining a sound understanding of applicable FBCL’s policies and procedures.
Duties and Responsibilities
Toll Collection 85%
- Communicates rate and payment options
- Collects toll and fee payments
- Holds and releases traffic at toll booth as directed
- Reports suspicious activities and potential risk situations to Operations Supervisor
- Comfort with the use of electronic systems is required
- Prior experience in the collection of payment, including cash handling and POS is an asset
- Demonstrated initiative is required
- Demonstrated problem solving approach is required
- Customer responsiveness is required
- Decision Making/Judgement is required
- Conducting oneself in a professional manner is required
- Detail orientation is required
- Time management and ability to maintain focus is required
- Basic computer skills are required
- Bilingual (French and English) is an asset