Budtender / Sales Associate

At VIP Vape & Cannabis, we set the standard for customer experience. Our philosophy is simple: match the products we sell with the specific needs of each customer; offer our products in a clean, contemporary space that invites return visits; and make a positive impact on the communities in which we live and work.

We bring our ideology to life through our people, and we are currently looking for Part-Time Budtender / Sales Associates.

VIP Budtenders / Sales Associatesare an amazing mix of product specialists, customer service superstars and brand ambassadors. They are creative and service driven individuals, who have a passion for the vape and cannabis culture and provide a unique shopping experience for any type of customers. As the first point of contact for our guest, our they will set the tone in delivering a world class guest experience through engagement, industry expertise and authentic relationship building by efficiently directing customer to their desired product, experience and price point.

Key Duties & Responsibilities ( Sales & Customer Service ) :

• Greet customers throughout the day in a friendly and welcoming manner
• Check government issued ID of customers upon entry to the store.
• Engage with customers to understand their needs and educate them on responsible cannabis use
• Provide accurate and knowledgeable product information based on formal and informal ongoing learning.
• Convert customer needs into sales, meeting and exceeding individual and company sales targets
• Create an engaging and welcoming environment within the store and cultivate meaningful relationships through trust and rapport with our guests to drive return business.
• Continually promote our brand and be a positive representative of the cannabis industry.
• Support the upkeep and cleanliness of our space in a way that propels our brand and standard
• Effectively utilize a cannabis compliant POS system and cash register
• Comply and maintain all required training and certifications required by Provincial and Federal law

Qualifications and Requirements of a Budtender :

• Able to lift and carry 20 lbs.
• Sound knowledge of various vaping products.
• Sound knowledge of Cannabis plants and different strains of Cannabis
• Obtain Cannabis Retail Certificate (Cannsell)
• Successfully provide a criminal background check.
• Knowledge of standards of Cannabis Retail stores set by AGCO.
• Knowledge of Provincial and Federal laws and regulations pertaining to retail Cannabis
• Must be 19 years of age or older
• Able to work evenings, holidays and weekends.
• Able to do audits on a timely manner and if there are some discrepancies appropriate person should be reported.
• Organize and clean the storage room.
• Other duties as assigned.
• Needs to available on weekdays and evenings.

Attributes of a Budtender:

• Excellent interpersonal skills
• Passionate about the “customer experience”
• Achievement-oriented and hard working
• Organized, flexible, and empathetic
• Strong time management and prioritization skills
• Ability to multi-task in a fast-paced, high-volume environment
• Strong communicator who can present ideas clearly
• Innovative problem solving and decision-making skills.

This is an evolving position as such, the responsibilities and the job title may shift to reflect a change in requirements.

Job Type: Part-time

Salary: From $16.55 per hour

Expected hours: 10 – 25 per week

Flexible Language Requirement:

• French not required

Schedule:

• Evening shift
• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• London, ON N5V 1P5: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you willing to acquire a valid Cannsell before starting work?
• Are you willing to acquire a background check before starting work?

Experience:

• Customer service: 1 year (preferred)

Work Location: In person