Responsibilities
- Deliver cannabis and cannabis accessories products to our customers in a safe, courteous, and timely manner.
- Establishes and maintains outstanding relations with customers and promotes loyalty.
- Reviews and verifies invoices and purchase requests to ensure accuracy.
- Communicate customer requests and/or problems to a Retail Store Manager when needed
- Contact customers to confirm delivery details
- Verifies the customers' identity before making the delivery (ensure they are legal age)
- Document each sale and maintain delivery logs/records
- Build relationships and connections with our customers
- Strong knowledge of products and accessories
- Complete online and deliveries orders in an efficient and timely manner
- Greeting customers, product knowledge, cash handling
- Use point of sale system, processing payments, and refunds
- Maintain policies and guidelines to ensure the store meets all compliances for inspections per AGCO guidelines.
- Other related duties as required.
- Help around the shop as a floor budtender as well before and in between deliveries.
Qualifications/Skills
- An ideal candidate will have familiarity with local streets, neighbourhoods, and city routes.
- Strong interpersonal and problem-solving abilities.
- Highly responsible, reliable and dependable.
- Strong time management and customer service skills
- Ability to work well under pressure
- Professional demeanour under stressful situations and a strong work ethic
- Working smartphone with a data plan and charger required.
Job Requirements
- Drivers must possess a reliable vehicle.
- Valid Ontario Drivers License.
- Proof of Vehicle Insurance.
- CannSell Ontario Standard Certificate must be provided.
- Must be a minimum of 19 years old.
- Must provide Criminal Record Check.
- Must be willing to walk or drive to delivery locations.
- Available to work weekly shifts and weekend shifts.
- Desire and ability to develop a positive, in-depth understanding of Cannabis.
- Must be willing to do deliveries up to 20 km per way.
Experience
- Customer service, one year (required). Previous delivery and/or cannabis experience is an asset.
Job Type: Part-time
Salary: $17.00-$18.00 per hour
Expected hours: 10 – 15 per week
Benefits:
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus pay
Experience:
- Customer service: 1 year (preferred)
Work Location: In person