Business Process Analyst, 12 Month Term

For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. As a not-for-profit organization, we proudly invest in communities to help address some of Canada’s most pressing health care challenges. We are one of Canada's Most Admired Corporate Cultures, one of Canada’s Top 100 Employers, Canada’s Life & Health Insurer of the Year for 2021 and an Imagine Canada Caring Company. 
 
Our 2,400 professionals work across six provinces, united by our shared values of being caring, accountable, responsible, innovative and community-minded. We’re committed to ensuring our employees thrive in our award-winning, collaborative culture focused on ensuring health, wellness, and personal and professional growth through a variety of programs and support across our organization.
 
Together with Medavie Health Services, we are part of Medavie — a national health solutions partner with over 7,700 employees. Our mission is to improve the wellbeing of Canadians.
Job Title:Business Process Analyst, 12 Month Term
Department:Government
Competition:86602
Internal/External:Both
Employment Type:Full Time Term
Location:Flexible: Office/Remote/Hybrid: ON/NB/NS/PE/NL
Salary:Competitive Compensation
Reports To:Director, Federal Programs
Apply By:   January 7, 2024
 
Position Overview
As the Business Process Analyst, you will play a key role in corporate projects by working with various cross-functional business units to enhance effectiveness through alignment of Business Processes with business strategy.
Making recommendations and presenting them to various stakeholders and leaders for improved processes, process optimization, process performance measurement and evaluation.
You are a Business Process Practitioner, with experience in Process management, Process improvement, or Process transformation. You have proven experience looking for opportunities to improve or stream functionality to better serve the business and customer needs and the strategic direction.
This position allows flexible work arrangements ie: working at home full-time, full-time in the office or a hybrid combination.  Some travel may be required. Location is flexible within the Atlantic and Eastern time zones. The work hours are Monday to Friday, daytime business hours.
Key Responsibilities:
-Lead interview sessions with subject matter experts and stakeholders to identify, map and streamline processes and document all process models and process scenarios
-Maintain detailed documentation of work and create final report
-Work closely with business stakeholders on metrics to identify future process improvement opportunities in alignment with corporate strategic goals
-Recommend system enhancements for improved process and adapt processes as needed within system capabilities
-Gather, review and analyze business and industry data, including KPIs, financial reports and other key metrics using data analytics tools
-Mentor junior BPAs and business units on business modeling practices
 
Work Status: Due to Security Clearance requirement, we need candidate to be in Canada from at least 5 years and their status should be Permanent Resident or Citizen now.
Required Experience & Qualifications:
Education: Bachelor's degree or equivalent work experience
Certifications: Certified Business Process Professional (CBPP) and/or Business Process Management Professional (BPMP), Six Sigma (Green or above)
Experience: Minimum 2-3 years related experience within the discipline of Process improvement, Operational Excellence, Business Process Analysis.
Computer Skills: Intermediate level of proficiency in Microsoft Office (Excel, Visio, PowerPoint, and Word) is required
-Proven experience documenting Business Processes using Business Process Modelling Notation (BPMN)
-Proven experience with BPM processes, practices and related tools (includes Enterprise Architect, Visio, QualiWare, iGraphix, Mega Process, Metastorm, ProvisionBPA)
-Previous experience working with or within a government environment considered an asset.
-Knowledge of related processes and tools
-Creative problem-solving skills and making recommendations for improvements
-Ability to manage time and priorities and stay organized in fast paced environment
-Excellent verbal (presentation), written and listening skills
-Dedication to meeting customer requirements
-Works effectively with variety of people with ability to persuade, negotiate and deal well with situations of conflicting opinions
-Excellent facilitation, negotiation, and consensus building skills are required.
-Effective communication skills and the ability to develop credibility with internal and external stakeholders
 
 
We are an Equal Opportunity Employer. 
Medavie Blue Cross strives to foster a culture where everyone is enabled to achieve their full potential - a culture of diversity, equity and inclusion (DEI) where we live our values every day in the way we treat each other, our members and the communities we serve. Accessibility is a top priority.
For applicants with disabilities, we provide accommodations throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Medavie Blue Cross Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. All personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act.
We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.