Call Center Agent

Responsibilities:

• Interact with all customers in a friendly and courteous manner
• Perform a variety of tasks associated with customer and client services
• Must be able and willing to receive a high amount of inbound calls
• Thorough documentation of all contacts within the customer management system
• Handle interactions via phone, chat, or email

Requirements:

• High school diploma or equivalent
• Basic understanding of windows base systems
• Excellent verbal and written communication skills
• Excellent verbal communication skills

Job Types: Full-time, Part-time

Salary: $22.60-$25.70 per hour

Benefits:

• Company pension
• Dental care
• Extended health care
• Life insurance
• Paid time off

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay

Education:

• Secondary School (preferred)

Work Location: In person