Campground Front Office Staff

Front Office Staff Wasaga Pines Cottage and RV Resort

This role provides customer service and front desk support to Wasaga Pines Resort. This position will require some evenings and weekends. This is a great opportunity for College/University Student.

What’s in it for you:

• An exciting opportunity with a national company that is on the leading edge of the industry
• A chance to learn, and work in a unique and growing market, unlike any other
• A culture of collaboration. Likeminded individuals who celebrate each other’s success

What people say about you:

You are enthusiastic and helpful. You enjoy providing guests with the best possible vacation experience. You have a professional demeanor and maintain a high-level of customer service at all times.

ABOUT PARKBRIDGE:

Given the rising costs of real estate, home ownership is quickly becoming out-of-reach for many Canadians. Parkbridge is one of the few companies that offers a solution. We are Canada’s leading owner, operator and developer of residential and recreational land lease communities. Our business model offers our customers the advantages of home or cottage ownership without the expense of purchasing the land. This fills a gap in the real estate market between rental and freehold.

Being fully-owned by BCImc, one of Canada’s leading asset managers, and working closely with QuadReal, we are stable and well-capitalized. Our current portfolio consists of almost 100 communities throughout Canada. We have a mandate for sizable growth within the coming years.

We boast a culture of collaboration and community, and we put our people first.

Job requirements:

· Greet and check-in/ process payments for our guests.

· Process reservations over the phone, online and in person.

· Create emails, letters, newsletters, posters and other documents, as required.

· Detailed oriented and takes pride in ability to produce quality documents quickly and to company standards using templates.

· Handling all outgoing and incoming telephone calls and emails.

· High level of sound and independent judgement, reasoning and discretion.

· Excellent problem solving, critical thinking and organizational skills.

· Conduct daily site inspections and investigate discrepancies.

Skills & Abilities:

· Proficient in Microsoft Office including Outlook, Excel and Word.

· Excellent time management and multitasking skills and the ability to prioritize tasks with minimal supervision.

· Reliable transportation is essential.

· Weekend work required and must be flexible to work various day and evening shifts

Education and/or Experience:

· Students Welcome

· Prior knowledge of the tourism/hospitality/service industry or campgrounds is an asset.

APPLICATION INFORMATION:

Parkbridge has introduced a mandatory COVID-19 vaccination policy that requires full vaccination against COVID-19 for everyone working in our offices or sites. Accordingly, a successful candidate offered employment at Parkbridge will need to provide proof of full vaccination prior to commencing employment, subject exemptions permitted under applicable employment and human rights legislation.

Candidates from diverse groups are encouraged to apply. We are committed to fostering an inclusive, barrier free and accessible environment. If you have been contacted for an interview and require an accommodation to participate in the recruitment and selection process, please advise, and we will work with you to meet your needs.

Please note that applicants must be able to successfully pass a pre-employment criminal and credit background check.

Job Types: Full-time, Fixed term contract, Seasonal
Contract length: 7 months

Benefits:

• Employee assistance program
• Flexible schedule
• On-site parking
• RRSP match
• Wellness program

Schedule:

• Evening shift
• Weekends as needed

Work Location: In person

Expected start date: 2024-05-03