Address
Form of workLocation: Hybrid - Kamloops or Vancouver, BC, CA
Job Function: Information Technology
BCLC exists to generate win-wins for the greater good.
For our people, our players, our province, and our planet.
Lottery | Casino | Sports
Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world.
We generate win-wins by asking our employees, partners, and government stakeholders to continually evaluate the impacts of all activities and decisions on individuals, institutions, communities and the planet. Motivated and guided by our social purpose, everything we do must benefit the greater good.
We want you to be where you feel you can do your best work. This job can be done remotely providing you reside in BC.
For those who prefer working in a community with others, we have two beautiful offices in convenient locations:
2980 Virtual Way, Vancouver | 74 Seymour Street W, Kamloops
This is a Permanent, Full Time opportunity
Expected Salary Range: $101,122.00 - $126,403.00 - $158,003.00
Our typical hiring range will be +/- 10% of the midpoint shown above
Factors influencing this decision include qualifications and market conditions for the role
Job Summary:
The Capability Manager is a people leader responsible for leading the Technical Analysis capability or "Pod" within BCLC Business Technology to drive value for its members and the corporation by leading the strategy and planning for the Pod, developing methodology, defining processes, standards, and best practices, and selecting tools. You will manage people, contractors, and budget, including vendor contracts.
The role leads all the members within their capability employing influence and servant leadership over positional power to drive results, including development, success planning, and performance management and coaching. These team members are assigned to Product Teams responsible for delivering of end-user computing, including endpoint and mobility management, virtual desktop solutions, identity and access technology, and productivity and collaboration tools.
You will work collaboratively with Product Owners to ensure that team members possess the necessary skills, knowledge, and experience to effectively align technology and services with the strategy and joint roadmap.
Key Accountabilities:
- Provides leadership and coaching to a capability pod with aligned skill sets. Models leadership behaviors that support engagement of teams by practicing meaningful recognition, inspiring a shared vision, coaching/mentoring and developing others, performance assessments and supporting culture and change management initiatives.
- Develops and manages the strategy, planning, methodology, process, standards, best practices, implementation and advice for the capability pod, including oversight of applicable technologies and systems.
- Ensure the capability pod workforce has the capabilities, skill sets and resources to effectively deliver on short and long term strategic business objectives. Assesses current workforce to identify and action skills gaps. Promotes the development of T-skills among Pod members.
- Guides recruitment initiatives for capability pod with the support of HR. Develops talent pipelines for roles, including the identification of succession planning candidates for placement into development roles.
- Partners with other capability pods to ensure that processes and tools are aligned and support the BT organization and systems as a whole.
- Manages vendor performance and contracts including creating Statements of Work (SOW), and Requests for Proposal (RFP).
- Researches best practices in technical area; incorporating research into overall strategy and plans for pod development.
- Manages budget for capability; managing salary, contract and development resources.
Minimum Required Qualifications:
Education and Experience
- A University degree or diploma in a relative discipline supplemented by industry recognized professional courses
- Minimum 5 - 7 years relevant experience in technical capability including 3 years' experience in a leadership role, which may include people leadership or coaching/mentoring experience.
- Equivalent combination of education and/or experience may be considered.
- Demonstrated leadership and coaching skills and the ability to build strong and trusting relationships with managers, employees and peers.
- Demonstrated experience in strategic business planning and resource management in a leadership capacity.
- Excellent organizational and planning skills with a strong attention to detail; project management skills and meets tight timeframes and commitments and is accountable for results.
- Strong technical background and experience with systems development, quality assurance best practices and hardware technology.
- Excellent written and verbal communication skills.
- Excellent problem solving and analytical thinking/innovation.
- Strong computer skills - MS office suite.
- Believes in continuous improvement and driven to question and improve processes, systems, practices as appropriate.
- Strong strategic thinking skills - ability to find innovative yet practical strategies to achieve goals, links several strategies into a unified plan, while anticipating needs and looking future focused;
- Vendor and contract management, SLA's and service management;
- Strong business acumen with a results oriented focus;
- Understanding of B.C. gaming industry is an asset.
- Experience with agile software development methodologies (Scrum, Kanban, etc.) is an asset.
- Defined benefit pension plan which provides a recurring income you can depend on for life throughout retirement
- We pride ourselves on our work-life integration and our 37.5 hour work week.
- Professional development including education/certification sponsorship, in house leadership cohorts, LinkedIn Learning
- See all our rewards here
We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong .
Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out !
Did you know BCLC is an industry leader in player health & responsible gambling? Find out more !
We are trained in neurodivergent hiring. If you require accommodation so you can be at your best in the interview, please let us know: recruitment@bclc.com .
All candidates must be at least 19 years of age and legally eligible to work in Canada
