Overview
Languages
English
Education
- Bachelor's degree
- or equivalent experience
Experience
2 years to less than 3 years
Work setting
- Community-based agency
- Social service or charity agency
- Associations and non profit organizations
Responsibilities
Tasks
- Assess need for assistance, such as rehabilitation, financial aid or further training
- Interview clients to obtain employment history, educational background and career goals
- Refer clients to the appropriate external services
- Identify barriers to employment and assist clients with such matters as job readiness skills, job search strategies, writing résumés and preparing for job interviews
- Perform administrative tasks
- Assess need for assistance such as rehabilitation, financial aid or further training and refer clients to the appropriate services
- Counsel clients, provide therapy and mediation services, and facilitate group sessions
- Administer and interpret tests designed to determine the interests, aptitudes and abilities of clients
- Collect labour market information for clients regarding job openings, entry and skill requirements and other occupational information
- Provide established workers with information and strategies for maintaining a job or moving within an organization
- Provide consulting services to community groups and agencies, businesses, industry and other organizations involved in providing community-based career planning support or resources
- Conduct vocational testing and psychometric assessment
- Liaise with community agencies or partners, and identify additional or alternative services and provide referrals
Credentials
Certificates, licences, memberships, and courses
- First Aid Certificate
- CPR Certificate
Experience and specialization
Computer and technology knowledge
- ARMS
- MS Excel
- MS Outlook
- MS PowerPoint
- MS Windows
- MS Word
- Database software
Area of work experience
- Community service organization
Additional information
Security and safety
- Criminal record check
- Vulnerable sector check
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent written communication
- Flexibility
- Interpersonal awareness
- Judgement
- Reliability
- Team player
- Excellent oral communication
- Values and ethics
- Accurate
- Initiative
- Organized
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Group insurance benefits
- Life insurance
- Mileage paid
- Registered Retirement Savings Plan (RRSP)
Long term benefits
- Tax-Free Savings Account (TFSA)
Other benefits
- Team building opportunities
- Wellness program