Cash Lead - New Store Opening in Whitby

Team Town is Canada’s newest and leading destination for Team Sports. A contemporary and inviting design meets a high-service model that embodies the principle of full end-to-end service. The ethos of inclusivity will run deep at Team Town Sports and will be best reflected in the staff that bring product expertise and passion for sports to consumers, as well as the categories of products available to them.

Enthusiasts and professionals across a wealth of sports including hockey, soccer, baseball/softball, basketball, volleyball, cricket, curling, lacrosse, football, rugby and ringette will be able to find everything they need for all team sports under one roof. Team Town Sports is proud to offer the latest in simulation technology, deep service expertise, and custom fitting for equipment, making it the premier destination for all Canadians at all levels of sport and skill level.

YOU are a coach, athlete, and player. You have in depth knowledge of the products we carry because you play in the arenas, courts, and fields of these sports. You believe in the spirit of team, adapting to the ever-changing environment, being part of constant innovation and working alongside the best coaches, captains, teammates, and in the industry.

What You’ll Do;

Team Town Sports is gearing up for an adrenaline-pumping season as we kick off our newest retail store in Whitby in February 2024! We're recruiting an exceptional Cash Lead to join our team. Within this role, you will be responsible for creating an environment that delivers an excellent customer experience by providing exceptional interaction during the completion of the sale transactions. You connect with our customers and staff through our shared passions. You will help uphold, foster, and live our core values while connecting the store with the local community.

• Leads by example, providing exceptional customer service to Team Town’s internal and external customer.
• Authorization of exchanges and returns.
• Member growth customers if they’re in our database and if not offering to add profiles.
• Responsible for setting up and maintaining cash office to corporate standard.
• Ensures paperwork is complete and accurate on a daily basis including bank deposits, reconciliations, balancing the safe, cash floats and petty cash.
• Participates in the direction and control of opening and closing procedures and ready for business standards.
• Controls shortage and loss ensuring all loss prevention standards are promoted and complied with by all employees.
• Actively participate in our team tasks to deliver a full experience to our customers including store cleanliness, merchandising, and restocking of product and control of inventory.
• Prepares and maintains various financial reports; works in liaison with the accounting department.

What You’ll Bring;

• You are a coach, athlete, and player.
• You have an outgoing personality and an enthusiasm for creating an amazing customer experience and a genuine passion for serving the public and ensuring that all customers are cared for.
• You have a desire to continually learn.
• You have experience in a lead cashier role or equivalent experience in a retail environment.
• You have passion, knowledge, dedication, and a commitment for the sports and activities we support in our stores.

What’s in it for you;

• Flexible schedule to accommodate your games and practices.
• Enjoy cost +10% discount at Golf Town, Sporting Life and Team Town Sports
• Belong to a likeminded community of athletes.
• We cover the cost of coaching fees and certifications to help our people give back and grow the games they love.
• Competitive wage.
• Extended Health and Dental Plan.
• Participation in Company RRSP plan.

Team Town Sports is an equal-opportunity employer and is committed to providing accommodations for persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, please advise the Sporting Life Human Resources team of any accommodations required to ensure fair and equitable access through the recruitment and selection process.

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