The Cashier/Counter will provide friendly, responsive service to create an exceptional dining experience for all guests by taking orders, making recommendations when appropriate, processing payments, and serving food or beverages to customers at the counter or table. Also, perform other duties in the areas of food and final order preparation including preparing beverages and arranging food items.
Responsibilities and Duties
· Promote, work, and act in a manner consistent with the mission of Cash Casino Calgary
· Serve food, beverages, or desserts to customers.
· Prepare bills for food and accept payment or make a change.
· Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
· Balance receipts and payments in cash registers.
· Wrap menu item such as sandwiches, hot entrees, and desserts for serving or for takeout.
· Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
· Replenish foods at serving stations.
· Brew coffee and tea, and fill containers with requested beverages.
· Attend all scheduled employee meetings and offers suggestions for improvement.
· Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
· Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.
· Take guests’ orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
· Order items needed to replenish supplies.
· Serve salads, vegetables, meat, breads, and cocktails, ladle soups and sauces, portion desserts, and fill beverage cups and glasses.
· Set up dining areas for meals and clear them following meals.
· Deliver orders to kitchens and pick up and serve food when it is ready.
· Add relishes and garnishes to food orders, according to instructions.
· Arrange reservations for patrons of dining establishments.
Education and Experience
- 18 years old or older
- This is a Part-Time position with Nights & Weekends shifts
- 1-3 years’ experience in a hospitality environment.
- Casino or resort experience preferred.
- Mandatory Valid AGLC Proserve Certification.
- Ability to handle a fast-paced working environment.
- Must be able to stand continuously throughout an 8-hour shift.
- Ability to read, write, and speak in English.
- Ability to lift and carry up to 50 pounds.
- Ability to work nights, weekends, and holidays.