The Change Management Coordinator (CMC), reporting to the Change Management Professional, is tasked with establishing positive internal relationships within AFSC and leading change implementation to boost business success. The CMC is pivotal in supporting the human side of change, encompassing business processes, systems, technology, job roles, and organizational structures.

This role will focus on building relationships and working with others, often providing direct support and coaching to all levels of managers and supervisors as they help their direct reports through transitions.

What will your growth opportunities look like in this role?

• Opportunity to collaborate across the organization, coaching change sponsors and providing direct support and coaching to all levels of managers and supervisors as they help their direct reports through change.
• Professional development and growth opportunities could include training in coaching and facilitation, Change Management and professional communication practices.

What will you be responsible for?

• Support the creation and implementation of Change Management plans that maximize employee adoption and usage and minimize resistance. Help create actionable deliverables for the five Change Management levers: communication plan; sponsor roadmap, coaching plan; training plan, resistance management plan.
• Liaise with leaders and colleagues to manage internal relationships. Strengthen and enhance relationships between branches and LCO to realize business goals and the success of AFSC, our people and our producers.
• Optimize internal communication by providing support, advice, and feedback to leaders, while contributing to communication efforts by developing, delivering, and managing communications across channels to enhance adoption of change initiatives.
• Provide support and coaching to managers and supervisors as they help direct reports through transitions. Support project teams in integrating Change Management activities into their project plans.
• Support training efforts by providing expertise and input, and support the design and delivery of training programs.
• Conduct stakeholder analysis, address concerns, impacts, issues, risks, and assess adaptability to change. Work with project owners to offer improvement recommendations and proactive risk mitigation actions.
• Track, measure, and evaluate the effectiveness of Change Management actions and suggest corrective actions if necessary.

What are we looking for from you?

• Motivated self-starter, organized, and adept at thriving in a dynamic environment.
• Excellent communication and collaboration skills
• Ability to work with all kinds of people and teams
• Flexibility, resilience and tenacity
• Ability to influence others and move toward a common vision or goal
• Growth mindset; keen learner
• Implements effective and efficient processes; focuses on continuous improvement.
• Experienced in participating in complex organizational change efforts or delivery of Change Management activities on smaller change projects
• Knowledgeable and working application of Change Management principles, methodologies and tools
• Familiarity and practical application of project management approaches, tools and phases of the project lifecycle
• Ability to travel within Alberta; has a valid driver's license

What else is in it for you?

• Health, dental, and vision benefits on your first day of employment
• Health Spending Account
• Corporate functions
• Winter Holiday closure
• PSPP contributions
• Generous vacation and special leave days
• Health and wellness initiatives

Qualifications

Minimum: 1 - 3 years' experience in Organizational Change Management or equivalent

• Experience and knowledge of Change Management principles, methodologies and tools
• Recognized Change Management certification/experience
• Knowledge and understanding of business analysis and continuous improvement practices

Preferred: Prosci Certification

Yellow Belt Trained - Process Improvement

Candidates may be considered based on a combination of education and related experience.

About AFSC

For over 80 years Agriculture Financial Services (AFSC) has provided Alberta's agricultural producers and agribusinesses with loans, crop insurance and farm income disaster assistance. At AFSC, we're proud of the work we do to help build a strong, growing and diversified agriculture and agri-food industry in Alberta.Many AFSC team members are also producers and know first-hand the challenges and rewards Alberta producers face.

https://afsc.ca/about-afsc/