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SalaryAt AIL we value integrity, excellence, innovation, and a ‘can do’ attitude. We look for team members who are collaborative, accountable, curious, and committed in everything they do. If this sounds like you, then you will enjoy working at AIL.
AIL is a member of the multinational AIL Group of Companies – a leader in developing efficient engineered solutions for the transportation, public works, railway, mining and energy, forestry, and development sectors for over 50 years.
About this Position:
We are looking for an Inside Sales Representative who enjoys problem-solving to satisfy customer needs and to improve internal sales processes. This person will utilize a mix of their selling and technical expertise, along with knowledge of AIL products to provide a strong working relationship with our customers. This will include providing solutions, taking product orders, assisting customers with their selections, troubleshooting customer issues, answering customer inquiries, prospecting for new opportunities, supporting our sales team, and ensuring the satisfaction of existing customers. This position will report to the Manager of Sales located in the St. John’s Sales office in Newfoundland.
Responsibilities:
- Respond in a timely and professional manner to customer inquiries, including taking orders, providing information and solutions, and referring to others as required.
- Responsible for sales support activities including on-line bid searches; assisting and executing sales strategies; generating sales leads; maintaining accurate sales and CRM records; and contributing to annual sales goals.
- Responsible for project coordinator support activities including booking transportation, negotiating pricing, and coordinating deliveries with freight carriers.
- Help in identifying sales opportunities by prospecting, and acting on leads with support from Sales Manager. Monitor existing client base for expansion, growth, or potential moves.
- Assist in the negotiation of agreements, change orders, and contracts with customers.
- Direct selling on small-scale public tenders and privately negotiated projects.
- Participate and coordinate company risk and opportunity evaluations with the Sales Manager.
- Communicate with our manufacturing teams to ensure client products and orders are on schedule.
- Conduct a thorough review of project tender documents and specifications as required.
- Prepare, submit, and follow up on budget estimates for customers, owners, and consultants.
- Occasional travel to site walks and pre-tender meetings
- A commitment to continuous learning of AIL products and their differentiated selling features.
- Identify, recommend, and refer any opportunities, which arise from client queries to other Departments or Regions as necessary.
- Ascertain trends and repetitive occurrences to enable permanent resolution of issues that could be rectified by process enhancement.
- Assist the Sales Manager and Technical Sales Team as required.
- Responsible for providing feedback on key customer information to Sales, Marketing, and Production.
Qualifications:
- Strong English written and oral communication skills.
- Excellent organization and time management skills.
- Highly motivated and driven work ethic
- Ability to work independently and follow tasks to completion.
- Strong interpersonal skills.
- Strong analytical problem-solving skills.
- Fluent use of Microsoft Office (Excel, Word, and Outlook)
- Knowledge of AutoCAD is an asset
- Knowledge of ERP systems is an asset
- Strong understanding of Sales and Marketing.
- Civil Engineering Technology or Business Management is an asset.
- Previous experience with Civil Construction Products sales is an asset.
Atlantic Industries Ltd. is committed to providing a barrier-free work environment in concert with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. As such, Atlantic Industries Ltd. will make accommodations available to applicants with disabilities upon request during the recruitment process.
Job Type: Full-time
