Claims Supervisor

SIAdvisors

Mission Statement:

SIAdvisors, (a Custard Insurance Adjusters company) mission is to provide its clients with the highest quality of claim service available in the industry. We are recognized as a premier company, continuing to increase our role as a national leader in the claims service field. Our commitment to this mission is evident as we strive to:

Provide consistently superior products and services throughout SIA's network of branch locations in the Canada.

Maintain a strong sense of urgency in responding to the needs of our clients.

Provide customized services, when needed, to satisfy the individual requirements of our clients.

Provide a fair and competitive price for the products and services offered.

Establish and maintain a partnership with our clients for long-term relationships.

Continue to place emphasis on excellence at all levels of our organization and increase our role as a national leader in the claim service field.

What we are looking for:

Claims Supervisor

Adjuster's License or CIP certification required.

Summary of Authority and Responsibility
We are currently recruiting a Claims Supervisorto join our Commercial Lines team in Alberta.

In this role you will work as part of the Inside Claims supervisory team to achieve operational & divisional goals and motivate team members through coaching, mentoring, monitoring performance quality and technical assistance. Participate in the quality assurance process and assist manager with administrative tasks and strategy implementation. The candidate will have a strong commitment to meeting key performance indications in accordance with client service level agreements.

• You will Lead a team of casualty claims handlers as they navigate options that contribute to solutions including coaching, mentoring, performance management and career development.
• Provide direction, guidance, training, and technical advice to aid in the development of adjusters and exceptional customer service.
• Attend Claims Leadership meetings & Committees.
• Identifies and addresses barriers to effective teamwork.

Minimum Requirements

• 3 to 5 years of leadership experience
• 7 years’ experience in all lines claims handling with an emphasis on casualty matters.
• Effective management and training skills
• Able to prioritize tasks effectively.
• Strong analytical, problem solving, and mathematical skills required.
• Excellent verbal and written communication skills
• Effective PC-Based tools skills including MS-Windows, Outlook and Office along with the capability to learn custom applications.
• Fully Licensed Adjuster in Ontario
• CIP or FCIP and CRM designation preferred.

As with all positions, this function will be performed by a qualified person.

No form of improper discrimination will be used as a job qualification.

For more information please visit our website at www.siadvisers.com

Job Type: Full-time

Pay: $75,000.00-$100,000.00 per year

Benefits:

• Dental care
• Flexible schedule
• Paid time off
• Vision care

Schedule:

• Monday to Friday
• On call
• Weekends as needed

Work Location: On the road