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Form of workJob ID: 7361
Working Business Language: English
Salary: At Wawanesa, salary is one component of a holistic, comprehensive and competitive offering that we provide to our employees. The salary offered is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The actual salary offered is expected to be in the range listed below, however candidats with salary expectations outside of the range are still encouraged to apply.
Salary Range:
Minimum: $82,477
Midpoint: $108,251
Maximum: $136,087
At Wawanesa, we're proud to offer a hybrid work environment where our employees have the flexibility to balance working from a Wawanesa office and remotely. You may work from any of the following locations: British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, Newfoundland & Labrador, and Yukon.
The Wawanesa Mutual Insurance Company, founded in 1896, is one of Canada's largest mutual insurers, with over $4 billion in annual revenue and assets of $12 billion. Wawanesa Mutual, with executive offices in Winnipeg, is the parent company of Wawanesa General, which offers property and casualty insurance in California and Oregon; Wawanesa Life, which provides life insurance products and services throughout Canada; and Western Financial Group, which distributes personal and business insurance across Canada. Wawanesa proudly serves more than two million members in Canada and the United States. Wawanesa actively gives back to organizations that strengthen communities where it operates, donating well above internationally recognized benchmarks for excellence in corporate philanthropy. Learn more at wawanesa.com.
We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.
Job Overview
Working under minimal supervision, the Claims Technical Specialist - Strategy (Commercial Property and Farm claims) contributes to Wawanesa's goal of delivering an exceptional and consistent claims service experience by analyzing business processes to support design and/or modification of operational policies and procedures to improve efficiency and effectiveness in the adjusting function.
Job Responsibilities:
• Contributes to the design and execution of the Commercial Property and Farm Claims Technical strategic plan and collaborates with stakeholders to identify opportunities in support of our business goals
• Contributes to and supports the development of Wawanesa's Commercial Property and Farm claims policies and procedures
• Supports the end-to-end Commercial Property and Farm claims handling process; ensuring any changes are evaluated and quantified prior to implementation
• Ensures that processes are designed and executed to understand, escalate, track, and remediate risk events
• Leverages data and performs analysis to identify training needs and opportunities for continuous improvement that will ensure our ability to deliver industry best outcomes, superior member service, and consistency in reserving practices and claim settlements, nationally
• Partners with claims operations to develop and implement action plans identified through data analysis, that will improve our ability to deliver industry best outcomes, superior member service, and consistency in reserving practices and claim settlements nationally
• Performs ongoing support and subject matter expertise to Regional Claims teams on claim file handling, strategy, action planning and resolution
• Supports the Large Loss claim process
• Provides claims expertise to various stakeholders that impact development of new and updated products
• Stays current with industry, regulatory and company changes or trends that influence our claims strategic objectives
• Maintains strong relationships with internal business units and other stakeholders to support Wawanesa's objectives
• Adheres to all statutory and regulatory requirements, fair claims practices and local compliance requirements
• Promotes and contributes to a work environment that is respectful and rewarding
• Is a committed change champion, drives change initiatives and supports change management so that genuine understanding and commitment can occur
• Performs other duties as assigned.
Qualifications
- 7+ years Property and Casualty Insurance experience, with focus in Commercial Property and Farm claims
- Completed (or in progress) CIP or equivalent Property and Casualty industry designation
- Post secondary degree preferred
- Demonstrated excellent leadership skills with the ability to positively influence others
- Excellent analytical and problem-solving skills, with the ability to conduct detailed analysis of information, and to select and implement best solutions in a timely manner
- Excellent interpersonal, communication and presentation skills, with the ability to communicate in effective and persuasive manner
- Excellent teamwork skills, with the ability to ensure group objectives are met within timelines
- Superior knowledge of coverage wordings, policy interpretation, case law, legislation, and insurance regulations
- Effective customer service skills including empathy and concern for our members
- Highly proficient time management and organizational skills with the ability to prioritize work in a fast paced, changing environment
- Expert knowledge of Microsoft office suite
- Bilingualism (English and French) is an assett
- Ability and willingness to travel, where require
#LI-HYBRID
Wawanesa is proud to be one of Manitoba's Top Employers for 2023 recognizing that we are an exceptional place to work!
Wawanesa provides its employees with a respectful, challenging and rewarding environment where they can maximize their potential while contributing to the company's goals. Our full-time permanent employees are provided with highly competitive compensation packages (salaries, generous vacation allowance, leave top up, annual bonus plan, premium free benefits and a pension plan). Wawanesa provides a stable environment for its employees in today's challenging markets.
Wawanesa is an equal opportunity employer and is committed to fostering a diverse workforce that is equitable and inclusive for all. Wawanesa provides equal employment opportunity to all employees and applicants without regard to an individual's protected status: race/ethnicity, colour, religion, creed, sex or gender, sexual orientation, gender identity or expression, family or marital status, pregnancy/childbirth or related conditions, national origin, disability, military or veteran status, or any other protected status. Accommodations are available upon request throughout all aspects of the selection process. Candidates requiring accommodations may contact, in confidence, jobs@wawanesa.com.
If you are interested in this exciting, challenging position with Wawanesa, apply today with your Resume.
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