AddressRequisition ID: 180866
Career Group: Store Careers
Job Category: Retail - Front End
Travel Requirements: 0 - 10%
Job Type: Full-Time
Country: Canada (CA)
Province: Nova Scotia
City: Upper Tantallon
Location: 0684 Tantallon Sobeys
Postal Code: B3Z 4R3
Our family of 131,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better - great experiences, families, communities, and our employees. We are a family nurturing families.
A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.
Ready to Make an impact?
Responsible to support the front end manager in the overall operation of the front end department including providing management and leadership to Front End staff . Ensure operational excellence in retail merchandising, inventory management, and customer relations. Work closely with the Front End Manager to coach and develop the team to provide superior customer service and shopping experiences through execution of strategy, customized for the local market while achieving budgeted financial results. Actively contributes to an environment of employee and customer engagement.
Here's where you'll be focusing:
People Leadership
- Create a coaching and development culture for all department employees, which embraces a passion for food
- Manage department personnel which includes scheduling, recruitment, performance management and training
- Responsible for ensuring the communication of operational requirements/changes to front-end department employees
Customer Offering
- Create a shopping experience that engages customers in a way that enhances loyalty, sales and profit
- Provide customer service to meet customer needs
- Merchandises front end racks and fixtures along with ordering of product
- Order and maintain inventory
- Process and resolve customer concerns and requests
- Execute winning conditions
- Execute SMART Initiatives
Policy/Regulatory Adherence
- Ensure all applicable company policies and procedures are communicated and adhered
- Responsible for ensuring that OH&S, Food Safety, and other regulatory requirements and procedures, are implemented and maintained
Financial
- Perform department administrative duties as required
- Responsible for ensuring efficient operation of the department to achieve all financial targets and deliver on budgeted KPIs
- Balance cash office according to company policies and procedures
- Perform negative tracking procedures through Navistor
- Identify and correct cash discrepancies
- Perform payroll functions
- Personal/ Professional Development
- Thoroughly understand all relevant company programs, attend training as required
- Maintain knowledge of current industry trends
- Employee Engagement
- Be known as the employer of choice by actively supporting an environment of employee engagement
Other Duties
- Coordinate maintenance of department equipment and repairs
- Provide feedback for continuous improvement
- As requested by company
What you have to offer:
- Ability to work independently in a fast paced environment
- Above average communication skills (oral and written)
- Full knowledge of department operations and skills
- Proficient use of Microsoft Office Suite
- Full knowledge of total store operations and skills
- High school diploma
- Minimum of 18 months of experience working in the front-end department
We offer teammates competitive total compensation packages that will vary by role and location. Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by or monitored for accuracy by our organization. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.
Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.
While all responses are appreciated only those being considered for interviews will be acknowledged.
We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.
