Client Engagement And Fulfillment Specialist

The Role:

We are in search of a Client Engagement and Fulfillment Specialist who thrives in a dynamic, customer-focused environment. Your role will be pivotal in fostering seamless interactions with our valued clients through various channels.

Key Responsibilities:

• Be the first point of contact for incoming calls, addressing customer inquiries, technical questions, and product questions with enthusiasm and expertise.
• Process retail orders with precision, respond to customer emails with thoughtful Engagement and manage online order transactions efficiently.
• Ensure accurate invoicing and sales transactions
• Prepare and process shipping labels/waybills, ensuring products reach customers promptly and reliably.

Who You Are:

• A customer service enthusiast with at least one year of experience, especially in retail sales.
• A professional communicator who is courteous and friendly, creating positive experiences for customers.
• It’s a bonus if you are an individual with a keen interest in motorcycles, bringing an authentic passion to the team.
• Proficient with basic computer operations, including Microsoft Outlook, Word, and Excel.

Job Type: Full-time

Salary: $20.00 per hour

Expected hours: 40 per week

Benefits:

• Casual dress
• Flexible schedule
• Life insurance
• Store discount

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Secondary School (preferred)

Experience:

• Customer service: 1 year (required)

Ability to Commute:

• Port Perry, ON (required)

Work Location: In person