Clinical Applications Analyst

Position Title: Clinical Applications Analyst

Position Status: Full Time

Posting No.: 24-46

Hourly Rate: $45.87 - $49.39

Posting Date: March 21, 2024

Deadline to Apply: April 10, 2024

About the Position

Norfolk General Hospital is seeking a full-time Clinical Applications Analyst. The ideal candidate would be dedicated

to patient care and committed to championing the Hospital’s Mission to relieve illness and suffering, and help

people live healthier lives. The Clinical Applications Analyst is responsible for providing training and support to

users of the Hospital Information System (Meditech) and other Clinical Applications. You are a motivated self-

starter with strong organizational, time management and interpersonal skills, and enjoy taking on challenging

issues. You thrive in an ever changing and fast-paced environment. Duties include, but are not limited to:

• Supports and maintains the Health Information System - Meditech, with greater emphasis on Pharmacy

modules and account management in MIS.

• Participates in planning and implementing upgrades and new modules, providing advice and consultation

on functional requirements, evaluating techniques and standards.

• Acts as a Subject Matter Expert (SME) on projects and initiatives as assigned.

• Tests and implements new features of software and implements changes to systems in response to user

requests.

• Responds to specialized programming requests, including creation of NPR and related reports.

• Communicates directly with vendors to identify and remediate any issues.

• Liaise with technical support and infrastructure teams, providing guidance and assistance with end-user

incident requests.

• Document support requests, create technical documents, user guides as necessary.

• Participate in the implementation of new Clinical Applications for the organization including a Health

Information System upgrade.

• Additional responsibilities as required.

Requirements:

• Health Care Professional in good standing with his/her respective College.

• A minimum of 2 years’ experience with Meditech.

• Willingness to learn and support all Meditech modules and NPR reporting.

• Strong analytical, prioritization and problem-solving abilities.

• Ability to collaborate with multiple professionals to meet organizational goals.

• Ability to work under pressure, maintaining steadiness, composure and professional disposition.

• Ability to work without direct supervision.

• Awareness of Confidentiality and Security a must.

• Excellent interpersonal skills, to successfully support all levels of staff in resolving issues.

• Excellent communicator, both written and verbal.

• Vehicle and valid driver’s licence, to enable travel between customer sites.

• Willingness to working over-time and flexible with schedule as needed for project delivery and other

support needs.

Hours of Work: Primary: Monday to Friday, but must be available to work shifts, weekends and holidays as required.

About Us

Located in Simcoe, Ontario, Norfolk General Hospital provides exceptional healthcare to a municipality of

approximately 69,000 people. Our area of focus provides a continuum of service throughout the life span of the

people we serve including Emergency, Critical Care, Obstetrics, Pediatrics, Medicine, Surgery, and Complex

Continuing Care. Employing approximately 550 highly skilled and dedicated employees, Norfolk General Hospital

is a full service 106-bed hospital with round the clock on-call coverage of Specialists in Surgery, Anesthesia,

Internal Medicine, and Obstetrics, as well as on-site 24 hour per day medical coverage.

Simcoe is less than one hour away from most major centers, including Hamilton and London, and only 90 minutes

from the Greater Toronto Area. Situated in Norfolk County (Ontario’s South Coast), Simcoe is not far from Lake

Erie and the 140 kilometers of shoreline that include long stretches of sandy beach.

Interested applicants must submit a current cover letter and resume to the Human Resources Department by e-

mailing nghhr@ngh.on.ca, referring to posting number above by 1600 hours on April 10th 2024.
In order to ensure equal opportunities during the recruitment and selection process, Norfolk General Hospital and Norfolk Hospital Nursing

Home provides accommodations for applicants with disabilities, upon request.

Norfolk General Hospital and Norfolk Hospital Nursing Home thanks all applicants for their interest. Please note that only those applicants
selected for an interview will be contacted.