Cloud Implementation Coordinator

Role Responsibilities

The Cloud Integration team is part of the Cloud Platform Services pillar in the Technology and Support Operations (TSO) division. This team delivers technical analysis, design and implementation of cloud projects in the cloud service providers (AWS, Azure and GCP) used by the Government of Alberta (GoA).
The Cloud Integration team works with many teams in the division to provide efficient and secure delivery of services. Examples include:

• Access Management – Creation, management, and termination of accounts
• Digital Delivery and Innovation – Enterprise Architecture, Solution Architecture, Product teams, Database teams
• Software Management teams – Application Management (AMS)
• Platform Services – Collaboration, ServiceNow, etc.
• Technical Services – Server management, Storage, Network
• Service Desk and End User Computing Services
• Service Design, Quality and Lifecycle Support – Change Management, Incident/Problem Management, Service Management, etc.

Reporting to the Manager, Cloud Integration and Operations, this role is part of a team of IT professionals that provides cloud platform management and integration services, enabling the adoption and use of cloud services for GoA infrastructure and applications teams across the Technology and Support Operations (TSO) division. These services include but are not limited to Infrastructure as a Service (IAAS), Platform as a Service (PAAS), and Software as a Service (SAAS). Implementation of these services use various native cloud tools within the AWS, Azure and GCP cloud platforms along with using MS PowerShell and other cloud scripting languages.
As the successful incumbent, you will demonstrate:

• The ability to understand requirements and translate business problems into technology plans.
• Flexibility to accommodate changing plans, requirements, and priorities.
• The ability to assess the impact of technology changes to multiple environments and communicate this to multiple sectors/ministries/departments, senior SA management, and other impacted stakeholders.
• Strong customer service focused interpersonal, communication, and consulting skills.
• Experience supporting a broad range of enterprise technologies.
• Experience supporting cloud and on-premise infrastructure.
• Extensive use of analytical, planning, organization, evaluation, and problem-solving skills.
• Ability to detect and repair problems, independently and quickly, is paramount to this position.
• Ability to communicate effectively to staff with a varying degree of systems understanding (none to expert).
• Work effectively on a team as well as independently and handle high stress situations.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:

• Agility: You will identify and manage change and associated risks.
• Develop Self and Others: You will seek out learning and knowledge-sharing opportunities.
• Systems Thinking: You will take a long-term view towards organization’s objectives and how to achieve them.
• Creative Problem Solving: You will engage the community and resources at hand to address issues.
• Drive for results: Encourages staff to be accountable for their actions and set realistic goals.

Qualifications

Requirements:

• University degree in Computer Science, Information Technology or a related field.
• 4 years of experience in Enterprise Technologies.
Ability to acquire and maintain an enhanced or where necessary a top-secret security clearance.

Equivalencies:

• A related two-year diploma in computer technology or a related discipline from a recognized postsecondary institution and six years related experience; or
A related one-year certificate from a recognized post-secondary institution and seven years related experience.

Assets:

• Experiences supporting a broad range of enterprise technology.
• Experience supporting cloud and on-premise infrastructure.
• 2-3 years’ experience supporting cloud service providers in a multi-hybrid environment integrated with a large enterprise.
• Superior technical abilities to manage implementation of cloud-based services.
• ITIL Foundation certification.
• Project planning experience.
• Knowledge of Government IT policies and legislation and an understanding of its application on related assignments.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to

Notes

• Term of Employment: Permanent full-time position
• Hours of Work: 36.25 hours per week
• Location: Calgary or Edmonton (Remote)
  

Final candidates will be required to undergo an enhanced security screening.
This position is eligible for remote work. You must reside in Greater Edmonton or Greater Calgary area to work remotely.
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.
Applicants are advised to provide a cover letter summarizing information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Additional Information:
In your resume, please include dates (including months and years) associated with all education and work experience. As well, please indicate whether your work experience is casual, part-time, or full-time. For example, January 15, 2006 - June 25, 2009: Assistant (PT three 8 hrs. shifts/week).
Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.
Links and information on what the GoA has to offer to prospective employees.

• Working for the Alberta Public Service –
• Pension plans:
  • Public Service Pension Plan (PSPP) –
• Management Employees Pension Plan (MEPP) –
• Alberta Public Service Benefit Information –
• Leadership and mentorship programs
• Professional learning and development -
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
• Research Alberta Public Service Careers tool –