Cocktail Server

Clive’s Classic Lounge has etched itself into the heart of Victoria as the city’s longest standing cocktail bar. Established in 2008, Clive’s quickly became an internationally respected pillar in the cocktail community. Clive’s recent accomplishments include World Whisky Hotel Bar of the Year (Icons of Whisky, 2023), Top 10 Canadian Hotel Bars (Tales of the Cocktail, 2023) and ranked #13 (Canada’s 50 best Bars, 2023) and Best Cocktail Lounge (Yam Magazine Restaurant Awards, 2023)

Our passion for cocktails is fueled by the desire to introduce guests to unique and magical cocktail experiences with each visit to our bar. Lead by Lounge Manager/Executive Bar Keep Shawn Soole, the Clive’s bar team is continually reinventing themselves with exciting cocktails for our dynamic and seasonally changing cocktail program.

The successful candidate will be available for a variety of shifts including evenings, weekends and holidays. Primary shifts will be Tuesdays, Friday and Saturdays with opportunity to pick up additional shifts during scheduled vacation and/or sick calls.

Main duties:

• Provide friendly, responsive service to create an exceptional dining experience for all guests
• Take food and beverage orders from guests, enter orders accurately in POS system which relays orders to the kitchen and bar
• Deliver food and beverages from kitchen and bar to guests in a timely manner
• Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests
• Prepare final bill ensuring its accuracy, present check to guest, enter and accept correct payment, process credit/debit/gift card charges accurately or make change if applicable.
• Thank guests for their visit and invite them to return
• Accurately complete server cash-out at the end of service shift.
• Following established procedures and policies when completing tasks
• Be an Ambassador for the Chateau Victoria Hotel and Suites and Clive’s Classic Lounge

Qualifications:

• Must have Serving It Right certification
• Must have cash handling experience
• Must possess strong organizational skills and attention to detail
• Must be able to serve high quality cocktails in a fast-past environment
• Proven communication skills and ability to work positively in a team environment and respond well to direction
• 2-3 years previous food and beverage service experience required
• Advanced knowledge of spirits, wine, and beer with a specific focus on cocktails
• Ability to complete shifts that include frequent standing, walking, bending and lifting
• Previous bartending experience considered an asset

We Offer:

• Tip pool
• Free meal per shift
• Comprehensive benefits package along with union pension plan (based upon hours worked)
• Employee, Friends & Family hotel discount
• Vista 18 Restaurant + Lounge and Clive’s Classic Lounge employee discount ~ 50%
• Other Industry discounts
• Birthday, holiday and employee appreciation celebrations & recognitions
• Continual Learning and development opportunities
• Bike storage facilities, onsite parking and discounted ProPASS through BC Transit