Cox & Palmer is a full-service, top-ranked Atlantic Canadian law firm with the knowledge and experience clients rely upon for solid legal solutions. The firm prides itself on a collegial work atmosphere and supportive team environment. We hire self-motivated, team-minded individuals with a strong work ethic, integrity and a commitment to client service.

We are seeking a permanent, full-time experienced Collections Clerk for our Charlottetown office. This position will report to the COO and provide support for the office’s accounting team.

• Establish positive and professional client relationships;
• Maintain open lines of communication with clients and provide regular updates on account status;
• Update account records, payment statuses, and collection efforts to ensure accuracy and transparency;
• Monitor and manage accounts, payment terms, overdue accounts, and payment plans;
• Ensure accurate and timely processing of customer payments, reconcile discrepancies, and work with clients to find amicable solutions;
• Assist in establishing effective collection strategies and policies;
• Keep the Accounts Receivable Specialist informed regarding collections issues and provide collections forecasts;
• Process client credit card payments;
• Respond to enquiries from lawyers, staff and vendors in a timely manner;
• Complete other related duties as assigned.

• Minimum of three years’ experience in a professional customer service role;
• Proven success working in an accounting and collections environment;
• General knowledge/understanding of full cycle accounting is considered an asset;
• Strong verbal and written communication skills with a demonstrated ability to provide superior customer service;
• High attention to detail and the ability to develop strong client relationships;
• Strong competency in the usage of MS Office, Excel, Adobe Acrobat Standard;
• Strong organizational and personal skills with the ability to meet tight deadlines.

COMPENSATION AND BENEFITS

Cox & Palmer, Charlottetown office provides a competitive compensation and benefits package including:

• Compensation range is $42,000-$55,000 which is determined by experience and qualifications;
• Firm paid Health, Dental, and Life insurance plans;
• Four personal days;
• Group Pension Plan with employer matching contributions;
• Employee and Family Assistance Program;
• Annual Health and Fitness Allowance.

This position will remain posted until successfully filled. Qualified candidates who are interested in this position should send a covering letter and resume to: peicareers@coxandpalmer.com