Community Ministry Worker (CFS)

Community and Family Services Worker is to provide aid, plan, direct and coordinate the support services for the Corps Ministries, Community and Family Services

• Conducts initial intake assessments using CMS for client assistance (including evaluation of client/family protection issues and emergency hotel assistance).
• Responsible for pre-established food donation pickups.
• Maintains weekly inventory control according to pre-established levels.
• Assigns and coordinates work of Family Services volunteers as directed by corps officers.
• Assists in the development and coordination of seasonal or special programs (income tax preparation, Summer Camps, Toy drives, Lunch programs, School backpack program, etc.)
• Attends community meetings on behalf of Family Services program as directed by corps officers.
• Maintains confidentiality and keeps accurate client files on Link2Feed and statistical records.
• Maintains accurate records of weight for all food bank related donations.
• Prepares and provide Family Services statistical reports at a frequency requested by the Corps Officers.
• Maintains a list of relationships with other community agency services to assist with appropriate client referral to meet identified client needs.
• Other work-related tasks/duties as requested for the good of the Ministry Unit.
• Perform Administrative tasks for Corps Officer; Answers phone calls, takes messages and appointments for Foodbank.

CRITICAL RELATIONSHIP MANAGEMENT

Governance Boards and Councils: none

Internal: CFS Volunteers, Corps Officers, and MU employees

External: Community partners, Social services Agencies and clients

MANAGERIAL RESPONSIBILITY:

• Reports directly to Corps Officer.
• Direct reports: None. Workflow coordinator.

FINANCIAL AND MATERIALS MANAGEMENT:

• Minor material responsibility.
• Regular responsibility for minor financial matters and for wise use of own resources.
• May be authorized to handle small amounts of cash.
• Little input to annual budget or revenue projections.
• The incumbent may be involved in financial matters (seasonal Income tax, or Christmas time)
• Weekly inventory control.

Working Conditions:

• The incumbent’s work environment is typically in the office space.
• Required to lift or move up to 30 pounds with no assistance from others.

• Universal Precautions (reduce your risk of injury)
• The employee may be required to lift 25lbs and is required to seek assistance with items over 50 lbs.
• Wear gloves when needed.
• Use fatigue mats when required.

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct.

Education and Experience Qualifications

Education, Qualifications and Certifications:

• Completion of a formal post-secondary/college program of two academic years related to Human Services is required.

NOTE: An alternative level of education and experience may be considered.

Experience and Skilled Knowledge Requirements

• A minimum of two years of related experience is required, including life skills.
• Experience in Microsoft Office programs (word, excel, etc.).
• Knowledge of Link2Feed considered an asset
• Knowledge in the field of Social Service and Human Resources is an asset.
• Good decision and problem-solving skills.
• Effective listening and communication skills.
• Time management skills.
• Able to work under stress.
• Self-motivated, mission minded individual.
• Able to work individually or as a team member.
• Able to connect with Community Groups in support of the SA Mission.
• Be honest and trustworthy.
• Be respectful.
• Be flexible.
• Demonstrate sound work ethics.
• Employee may be required to participate in ongoing training. Salvation Army Policies, Computer Programs Link2Feed, Work Safety etc.

WORKING CONDITIONS: Part Time - 20 hours per week. Eligible for RRSP enrollment after 3 months.

Interested applicants must respond in writing by January 28th, 2024 to:

Hiring Committee:

e-mail: Janelle.Colbourne@salvationarmy.ca

The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

PLEASE NO PHONE CALLS