Community Support Worker

DATE: February 23, 2024
LOCATION: Toronto, ON - Mental Health and Justice Initiative (MHJI)
COMPENSATION:$51,805 - $63,764 Annually Prorated

LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.

To help fulfill its mission, LOFT is hiring aCommunity Support Worker.
Job Summary
The Community Support Worker creates a support network and links consumers living with mental illnesses to community services. This position provides a range of assistance and support including helping clients access and maintain housing. *Work hours may include evenings and weekends.
LOFT’s Mental Health and Justice Initiative (MHJI) provides safe and dignified supportive housing for men and women, aged 16 to 64 who have a serious mental health issue, are homeless or at risk of becoming so, are currently involved in the criminal justice system and who can live safely and independently in the community with minimal assistance.
What You Will Do

• Complete intake process for clients referred to the program and aid the development of plan of support and recovery
• Establish a holistic support network of social, family, spiritual, community, medical and psychiatric links and resources; assisting the individual in maintaining these linkages
• Support self-advocacy and advocating on behalf of the client in navigating the social services and health care systems and ensuring accessibility and availability of services
• Encourage individual participation and in house meetings, resident association activities or group activities to promote residents’ wellbeing
• Maintain and complete records consistent with case management best practices and standards

What You Bring
Must Haves

• Completion of a diploma/degree in Human Services or equivalent
• A minimum of 3 years’ experience working with the client population
• Knowledge of the issues faced by adults with mental health, justice issues and or addiction or homelessness
• Understanding of harm reduction, and psychosocial rehabilitation principles
• Excellent interpersonal, communication and counselling skills
• Knowledge of local community agencies and other professional services available for the client group is essential.
• Good intake assessment, crisis intervention, advocacy and problem solving skills.
• Computer literacy sufficient to produce and maintain files, records or statistical information
• Good analytical, time management, and organizational skills to contribute to program planning, co-ordinate and follow-up on issues or activities with clients
• Full license and access to a vehicle

Nice-to-Haves

• Understanding of cultural competency and anti-oppression framework
• Reflective of a multi-barriered group, as serviced by the program, a strong asset

What We Offer

• A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability
• Defined Benefits Pensions Plan
• 24/7 Employee Assistance Program
• E-learning program available all year round
• Starting vacation time above minimum standard,
• Additional paid personal and paid sick days
• Professional development budget available to help you nurture and shape your career
• Corporate Gym membership rate with GoodLife Fitness
• Access to Perkopolis, a comprehensive corporate discount program
• Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion
• Tuition reimbursement program
• Maternity-leave top up program
• often overlooked

Our Commitment to Diversity and Inclusion
LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who reflects that diversity. At LOFT, we hold the deep belief that skills and expertise can be cultivated in various ways. Therefore, even if you don't perfectly align with every listed criterion but feel you could flourish in this role, we highly encourage you to apply.
Note: All LOFT employees are required to be COVID-19 vaccinated as a condition of hire in accordance with LOFT’s Vaccination Policy; unless they are employed in or work regularly with staff who are employed in, non-client facing roles.
Note: A satisfactory vulnerable sector check (VSC) is also required.
CLOSING DATE: March 8th, 2024

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LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting hrteam@loftcs.org or (416) 979-1994.

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