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Job Description
What is the opportunity?
You will drive high quality, differentiated client experience for Commercial Clients Margin & Covenant process from credit approval through to the funding stage. You will serve as Subject Matter Expert (SME) for Commercial Account Manager Business and Clients to facilitate efficient and effective margining and covenant fulfillment procedures and related activities within established Client Service Commitments. You will provide support to Commercial Financial Services (CFS) by acting as the subject matter expert for financial statements data entry to be used for financial analysis purposes.
What will you do?
- Manage a portfolio in the mid to high end of the Commercial Financial Services (CFS) market for margins and covenants
- Provide consistent service, contributing to achieving business Client Service Commitments (CSC's)
- Input of CFS clients' Annual Financial Statements data into FSS to be used for further financial analysis
- Takes ownership to resolve issues at the first point of contact; demonstrating a long-term perspective in addressing client concerns
- Identify inefficiencies and recommend value added enhancements
- Develop strong working relationships with stakeholders (CAG Risk, GRM, BSC) to optimize overall processing time
What do you need to succeed?
Must-have
- Fluently bilingual in French and English, at a professional verbal and written level in both languages - required to communicate with teams located across Canada
- Degree in Business, Finance or Accounting
- Willing to work Monday to Friday 8:30 AM to 5:00 PM
Nice-to-have
- Knowledge of RBC systems (Outlook, RBCnet, Synergy, NEWTON, CMS)
- Understanding of Compliance and Monitoring activities for Commercial Banking
- Small Business or Commercial credit experience
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions and stocks where applicable.
- Leaders who support your development through coaching and managing opportunities.
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive and high-performing teams
- Opportunities to take on progressively greater accountabilities
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Inclusion and Equal Opportunity Employment
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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