Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- or equivalent experience
Experience
3 years to less than 5 years
Asset languages
- Hindi
- Panjabi
Work setting
- Consulting firm
Responsibilities
Tasks
- Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
- Evaluate and install computer hardware, networking software and operating system software
- Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks
- Load computer tapes and disks and install software and printer paper and forms
- Provide problem-solving services to network users
- Implement data, software and hardware security procedures
- Perform routine network start up and close down and maintain control records
- Perform data backups and disaster recovery operations
- Install, maintain, troubleshoot and upgrade Web-server hardware and software
- Set up local area networks and connections to the Internet
- Implement network traffic and security monitoring software, and optimize server performance
- Respond to requests for help and information from Website visitors and Website designers
- Perform Web-server backup and recovery operations
Supervision
- No supervision responsibility
Experience and specialization
Computer and technology knowledge
- Networking software
- Networking security
- SharePoint
- MS Office
- MS Windows
- MS Active Directory
Type of experience
- Call centre
Additional information
Transportation/travel information
- Willing to travel
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Sound discrimination
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Creativity
- Dedication
Benefits
Other benefits
- Free parking available
- Parking available