Address
SalaryHaisla Nation Council has an immediate opening for:
Computer Technician
Department: Information Technology
Overview:
Duties:
- Communicate electronically (and in-person) with HNC users experiencing technical difficulties by troubleshooting and documenting problems;
- Provide technical support to HNC employees regarding computer hardware, software, and network related issues;
- Provide support for issues related to mobile device operating systems, software applications, and security configurations;
- Install, configure and maintain computer hardware and software systems, including operating systems, and application software;
- Reproduce, diagnose, and resolve hardware and software problems reported by end-users, including troubleshooting issues with printers, scanners and other peripheral devices;
- Set up and maintain computer networks within HNC, including connecting devices to the Internet and ensuring proper network connectivity;
- Proactively identifying and troubleshoot network issues such as slow or unstable connections to optimize network connectivity and performance;
- Perform routine maintenance and updates, including software installations, patches, and security updates;
- Document user needs and create purchase orders for technical components;
- Assist in the procurement and inventory management of computer hardware and software;
- Maintain record of work performed in ticketing system and escalate issues as needed to other IT team members or external vendors;
- Follow and contribute to the development of policies and standards around user access, security and acceptable use of the HNC network;
- Set up and maintain Internet and Intranet web sites and web server hardware and software;
- Provide user support for electronic (e-mail) systems and web content management systems;
- Other related duties as requested by Director, Information Technology.
Qualifications:
- Computer Technology Diploma, industry certification such CompTIA A+ or equivalent experience;
- 1-5 years of related experience;
- Organizational and office management skills;
- Excellent interpersonal and communication skills;
- Ability to work in a busy environment and maintain confidentiality;
- Possession of a valid BC driver's license and own vehicle is an asset;
- Willing to provide a criminal record check.
- Direct experience working with First Nations is preferred.
Closing Date: Will remain open until position in fulfilled.
While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.
ABOUT HAISLA NATION
The Haisla Nation is the band government of the Haisla people. Our mission is to build a powerful, prosperous and proud community, healthy in mind, body and spirit.
We believe in building a strong and thriving community, with healthy and happy members and a sustained and prosperous environment.
We are about 1800 people, with the majority living in Kitamaat Village. We have lived off the land and waters of our traditional territory for thousands of years, and it remains the focus of all we do.
We believe that careful and appropriate economic development will bring our people necessary self-sufficiency. Sustainable and realistic economic opportunities are increasingly available, and promise benefits for our people – and for every British Columbian.
We know that in order to attain strength and independence our Nation must work together – with government, business, the community, and internally – with a spirit of respect and partnership.
