Consultant (Communications Focus), ACTT - Healthcare

Do you have experience developing and implementing communication strategies and strategic communications positioning?

Do you thrive on change and want to support physicians and other clinical team members improve care delivery within their practice environments?

If yes, the Alberta Medical Association is recruiting for the position of Consultant with a focus on communications to support AMA’s Accelerating Change Transformation Team (ACTT) initiatives.

Why work for the AMA?

At the AMA, we know that employees are fundamental to our success as an organization and our ability to provide value to our members, therefore, we strive to provide a positive employee experience. To support this, we provide a competitive total rewards package that includes:

• Extended health and dental
• Health spending account and/or wellness spending account
• Recognition and development programs
• Defined benefit and defined contribution pension plan
• Generous vacation and time off entitlements
• Wellbeing programs including Employee and Family Assistance Program
• Life insurance, Accidental Death and Dismemberment, and disability coverage
• Hybrid working environment

As part of AMA Hybrid Work Environment, the successful candidate will have the opportunity to work from home but will need to go into our Edmonton or Calgary office(s) or attend off-site in-person meetings when required.

ACTT Overview

The AMA Accelerating Change Transformation Team (ACTT) supports physicians and other clinical team members, improve care delivery within their practice environments.

ACTT is program within the AMA suite of programs serving the system and physicians in their collective pursuit of better care for Albertans. Grant funding is provided by Alberta Health upon frequent and satisfactory accomplishment of goals. The ACTT program and its previous iterations (e.g. TOP, PMP, PMO) have been grant funded over 20 years. The staff enjoy a total compensation package offered by the AMA while recognizing that program funding is not guaranteed to be permanent. For more information on AMA ACTT please visit: https://actt.albertadoctors.org/.

Position Overview

As a Communications Consultant with ACTT, you will provide thought leadership and support to physicians, PCNs, and key change agents in the implementation of the Patient Medical Home and Health Neighbourhood. As a Consultant you will be deployed to work on a variety of different tasks and projects to support ACTT initiatives; this position will be assigned to support ACTT strategic communications and positioning working closely with ACTT senior leadership.

This position gives you the opportunity to:

• Work in both product development and delivery teams to advance the Patient’s Medical Home and Medical Neighbourhood.
• Develop and implement communications plans that acknowledge the diversity in readiness, practice behaviors, resources and skills/knowledge of each practice and PCN when supporting initiatives.
• Support the development and implementation of capacity building tools and communications material including: governance best practices, model for improvement, transformational change management, influencer models, behavior change and team work science.
• Facilitate and build capacity of physician’s team members and physicians to reach the outcomes set by the AMA and/or ACTT team.

Education and Experience

• Undergraduate degree in business, health care or related area. Master’s degree preferred; therefore an equivalent combination of education and experience may be considered.
• At least five years of experience working with physicians and health care teams, preferably in a primary care environment.
• Experience in developing and implementing communication plans and materials for improvement projects and initiatives.

Skills

• Able to demonstrate a strong understanding of the complexities of the Alberta health care system.
• Exceptional oral and written communication skills; able to develop, adapt and implement communications strategies and plans to meet the needs of the key audience.
• Demonstrate the ability to lead sessions that reach consensus and/or collaborative outcomes.
• Knowledge and skills in developing products and tools for physicians and teams; quality improvement methodology; change management; process improvement; team functioning; physician office practice electronic medical records; and measurement and evaluation.
• Able to work in collaboration with multiple stakeholders in a team environment.
• Flexible and adaptable, able to work within a changing environment.

Who are we?

The AMA is the official voice of the medical profession in Alberta. The association advocates for and supports Alberta physicians, strengthening their leadership in the provision of sustainable health care. For more information on the AMA please visit our website at www.albertadoctors.org.

How to apply:

To apply, please submit a cover letter and résumé through our application system on our careers page (https://www.albertadoctors.org/about/careers) in confidence, before 11:59 p.m. on February 20, 2024.

The salary for this role is $96,107 - $118,598 per annum.

We thank all applicants for their interest in joining our team, please note that only those selected for an interview will be contacted. The successful candidate will be required to complete all applicable background checks (which may include, criminal, identity, educational and/or credit) and professional reference checks satisfactory to the AMA.

Job Types: Full-time, Permanent

Salary: $96,107.00-$118,598.00 per year

Benefits:

• Company events
• Company pension
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• Vision care
• Work from home

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Calgary, AB T2E 2W5

Application deadline: 2024-02-20