Continuous Improvement Specialist

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

ABB Installation Products Division (formerly Thomas&Betts),is the number one manufacturer of electrification products in North America with a 125-year history of providing innovation and customer- focused solutions for connecting and protecting electrical systems, as well as a unique differentiated medium voltage offering. Our products are used all around you, every day – orbiting the earth, working on Mars, on the fastest trains we ride, in the fastest cars of the world, crossing oceans, in factories producing your food, in the tallest buildings of the world, in the most modern hotels and in the walls of your home. With a portfolio of more than 200,000 products marketed under more than 38 premium brand names, our Division offerings are found wherever electricity is used. The Continuous Improvement Specialist will establish and maintain a Continuous Improvement (CI) culture, focusing on customers satisfaction, quality of processes & tools and cost to serve. The candidate will achieve this by deploying a set of CI competencies utilizing department methodology (Lean Six Sigma inspired) and creating transparency to monitor progress. In collaboration with various functional managers, this candidate will assist in leading process improvement projects in Canada within the Electrification Installation products (ELIP) organization.

Your responsibilities

• Execute the local approach to Continuous Improvement and strategy deployment via L6S. Facilitate best practice sharing within your location in order to continuously improve the best Customer Journey. Work in cross functional teams to execute the strategy and escalate as necessary to remove roadblocks.
• Develop a common and consistent approach for Continuous Improvement via L6S - facilitate best practice sharing within the organization.
• Actively promote and collect external and internal customers feedback and ensures they are analyzed and used as a base for defining and following up on improvement actions.
• Provide support on the deployment and Continuous Improvement of commercial tools used in the area of responsibility.
• Identify key team member in each function to support in execution of projects within the functions and facilitate coordination of resources as necessary to achieve goals.
• Be a resource for internal process owner’s Continuous Improvement efforts and stay there until the work can be sustained by their own operation.
• Provide organization-wide visibility of the current portfolio of Continuous Improvement efforts; track via metrics/KPIs progress and value from these efforts in order to help decision makers allocate resources and recognize success, with special focus on operational cost reduction.
• Provide training, coaching and facilitation support to individuals and teams so that they are better equipped to drive their improvement efforts for themselves.
• Drive transformational projects, within the scope of responsibility, with a hands-on (´Gemba´ attitude) and problem-solving approach.

Your background

• Yellow belt Lean 6 Sigma (Green belt an asset) – candidate must be minimally certified Yellow belt within 30 days of employment if not already certified.
• Bachelor’s degree in appropriate field (or equivalent experience).
• 5 + years of experience in a similar environment.
• Demonstrated change agent with strong leadership and communication skills.
• Proven organizational skills.
• Ability to handle multiple projects simultaneously while maintaining high attention to detail.
• Analytical evaluator and data driven.
• Bilingual; French is required. English is also required as this position will service internal and external clients from other provinces.
• Motivated, self-starter, able to work independently.
• Sound knowledge of Office Suite Word, Excel, PowerPoint, Outlook, Teams), knowledge of Wrike an asset.

Benefits

• Retirement plan
• Healthcare plan
• Accident insurance
• Wellbeing program

More about us

We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. For the 8th year in a row, ABB Canada has been recognized as one of Canada’s top employers by Forbes Magazine. Also named as Canada's Top 100 Employers, Montreal's Top Employers, Canada's Top Employers for Young People, Canada’s Greenest Employers and in 2021 Best Candidate Experience Award (CandE Award), ABB's culture and commitment are to provide a caring workplace where everyone collaborates, feels valued, respected, included and supported. Also committed to ensuring that all policies and practices respect the Employment Equity Program, we aim for our workforce to be truly representative of the four designated groups; women, aboriginal people, members of visible minorities, and/or persons with disabilities. ABB will provide reasonable accommodation to the applicant with disabilities and encourage applicants to self-identify in the application process. ABB's Military Reservist Policy offers Canada's Reserve Force members the flexibility to undergo military training and activities while maintaining job security, seniority, pay, benefits, and privileges as ABB employees, including up to 15 paid working days per year for training, as well as extended leave for operations both in Canada and abroad, ensuring seamless career integration with our nation's defense forces.