Address
Form of work
SalaryREPORTS TO: Shift Supervisor
LOCATION: London Ontario, (3600 White Oak Rd. Shared Loomis Depot), Ontario
CLASSIFICATION: Part Time Unassigned Hourly Driver
LICENSE: G
VEHICLE: Company Assigned
RATES OF PAY: Per CBA (Driver G)
SCHEDULE: Not Applicable
**Must be willing to train to drive a 20 and 26ft straight truck, in addition to a ¾ ton cargo van, under the G license requirements**
MAJOR ACTIVITIES AND RESPONSIBILITIES:
- Use GCA scanner for all required activities on the daily route; all scannable waybills, laser waybills, shippers own bar-coded labels must be scanned.
- Delivery of all assigned material in the route area, within the specific requirements of both the customer and DHL.
- Pick up of all assigned customer pick-ups within the specific guidelines of the Customer and DHL.
- Determine if a customer has a valid account prior to delivery or pick-up.
- Compile and submit accurate route records on a daily basis.
- Inform DHL of any route irregularities and significant competitor activity.
ACCOUNTABILITIES/ RESULTS:
- Responsible for internal and external customer satisfaction.
- Professional representation of DHL at all times, including the maintenance and presentation of vehicle, uniform, waybills/product.
- Proactively manage the customer’s perception of and level of satisfaction with our service.
- On-time pick-up and delivery of customer shipments.
- Interact effectively with other members of the customer service and operation teams.
- To alert the Sales Department to potential customer opportunities and/or vulnerabilities.
- Complete other/warehouse duties as assigned
MINIMUM QUALIFICATIONS:
- Demonstrated ability to handle multiple tasks.
- Valid G license
- Demonstrated ability to work under pressure.
- Supply current drivers abstract.(No infractions)
- Excellent interpersonal skills.
- High School Education.
- Proven Customer Service skills.
- Able to lift up to 70 lbs per piece unassisted throughout the shift
