Address
Form of workCPO 15R - Justice Interviewer - Amended
Position Classification
Community Program Officer R15
Union
GEU
Work Options
Hybrid
Location
New Westminster, BC V3M 6H8 CA (Primary)
Port Coquitlam, BC V3C 4W6 CA
Salary Range
$57,296.54 - $64,805.30 annually
Close Date
2/6/2024
Job Type
Regular Full Time
Temporary End Date
Ministry/Organization
BC Public Service -> Attorney General
Ministry Branch / Division
Family Justice Services
Job Summary
Innovative opportunity to increase citizen access to justice.
Family Justice Services Division (FJSD) delivers programs and services that promote the timely and just resolution of family disputes within a comprehensive family justice system. Through community-based Justice Access Centres and Family Justice Centres, FJSD provides various in person and virtual programs and services, including initial needs determination, dispute resolution, Section 211 Family Law Act reports, and Parenting After Separation online courses.
MELS is also responsible for liaison with and provides policy and budget support for the BC Family Maintenance Agency (providing information, enrollment, case management, administrative and court enforcement, financial disbursement and system support services for over 44,000 court orders and agreements enrolled in the program).
The Justice Interviewer (JI) provides initial needs determination, information, referral, and other related services to clients seeking to access the justice system. The JI elicits, verifies, and ascertains information from clients at the point of initial contact, including screening for dynamics of family violence or issues requiring urgent attention. Based on this information, the JI assists the client in assessing options and makes referrals to various services as needed.This frontline position is responsible for limited case management offering either a brief service or brief counselling appropriate to the situation and may help to resolve a case or issue in its entirety. These services are essential in ensuring that citizens receive information they need to make informed decisions and resolve disputes quickly.
Job Requirements:
- Undergraduate degree in a related field such as social sciences, paralegal, or dispute resolution with a minimum of six months related work or volunteer experience in a human service field (e.g., Indigenous organizations and community services, counselling, community service agencies, employment assistance, dispute resolution, court services, legal services); OR
- Two-year diploma in a related field such as social sciences, paralegal, or dispute resolution with a minimum of two years related work or volunteer experience in a human service field (e.g., Indigenous organizations and community services, counselling, community service agencies, employment assistance, dispute resolution, court services, legal services); OR
- An equivalent combination of education, training, and experience may be considered.
Preference may be given to applicants with one or more of the following:
- Sixmonths or more experience working with families in a human service field.
- Completed one or both of the following online courses:
o Family Justice Service in British Columbia online course - FAMJ-1000 (formerly FAM190 or CORR606), Justice Institute of BC.
o Family Violence: Impact on Separation and Divorce online course - FAMJ-1002 (formerly FAM191 or CORR605), Justice Institute of BC.
- Applicants who self-identify as Indigenous (First Nations status or non-status, Inuit and/or Metis), with the required combination of education and experience.
Willingness Statements/Provisos:
- Required to deliver service by phone using a telephone/software system and in person (office setting).
- Potential for receiving information related to significant family conflict, threat of violence, or child neglect or abuse.
- Willingness to travel is a requirement of the Courtenay position, which may include regular itinerant service delivery to Campbell River and Port Alberni one or more days per week, and transportation arrangements must meet operational requirements.
For questions regarding this position, please contact Ronne.Sun@gov.bc.ca .
About this Position:
Amendment January 24, 2024: eligibility list language and contact updated.
Currently, there is one position available New Westminster.
Flexible work options are available; this position may be able to work up to 2 days at home per week subject to an approved telework agreement.
Employees of the BC Public Service must be located in BC at the time of employment.
An eligibility list may be established to fill future permanent and/or temporary vacancies.
Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452.
The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .
How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above.
Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.
Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.
Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.
Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail BCPSA.Hiring.Centre@gov.bc.ca , before the stated closing time, and we will respond as soon as possible.
Additional Information:
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.
Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.
Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.
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Job Category
Court and Judicial Services, Social Services
