Crew All Rounder(Front desk/Server)

Front desk/Server - Looking for unique candidates that enjoys a challenging environment that's fun. Experience is an asset but a hard working, can-do attitude and unique skillsets are always welcome.

Essential Duties:

• Check in and check out guest
• POS & PMS knowledge an asset
• Must have a strong knowledge of drink preparation and applicable health standards. Knowledge of federal, provincial and local laws, ordinances and regulations and Company policy regarding serving alcohol to minors and intoxicated patrons
• Prepare and service beverages for servers and guests in a speedy, efficient, friendly, and professional manner
• Prepare drink orders for guests according to specified recipes using measuring systems
• Ensure that minors and intoxicated persons are not served alcoholic beverages.
• Must possess basic computational ability and act as the cashier for the servers when necessary
• Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools.
• Prepare fresh garnishes for drinks
• Restock bar with liquor, ice, glassware, and paper supplies
• Transport supplies to bar set- up area
• Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area
• Anticipate and communicate replenishment needs
• Complete opening and closing inventory of spirits
• Customer Service
• Take every opportunity to amaze the guests using Company Customer Service Standards
• Smile, have eye contact any greet guests immediately
• Handle special requests properly; anticipate guest’s needs
• Promptly respond and resolve guest complaints
• Answer telephone promptly and properly being polite, courteous and friendly
• Be friendly, thorough, accurate and efficient in taking dining room and room service orders
• Use guests’ names
• Actively ask for feedback from guests
• Teamwork Skills
• Be an enthusiastic, helpful and positive member of the team
• Assist servers, other bartenders, and bar porters when necessary
• Be professional, responsible and mature in conduct and behavior
• Be understanding of, encouraging to and friendly with all co-workers
• Be self-motivated and use time wisely
• Maintain open line of communications with each department
• Communicate pertinent information
• Openly accept critical/developmental feedback and respond positively to new ideas
• Be available to help other departments in emergency situations
• Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook

Safety & Security

• Properly handle and account for keys
• Document all maintenance issues
• Properly document all transactions
• Handle and account for all cash, checks, and credit cards
• Adhere to proper procedures for charging drinks to guest rooms
• Balance and close shift properly
• Be knowledgeable of policies regarding emergency procedures and security concerns
• Adhere to all provincial and federal requirements regarding to the sale of alcohol
• Adhere to all Health Department requirements

Physical Requirement

• Most work tasks are performed indoors. Temperature is moderate and controlled by hotel
• Must be able to stand and exert well-paced mobility for up to 4 hours in length
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously
• Must be able to lift trays of food or food items weighing up to 30 lbs
• Must have the ability to bend, squat and lift 40 lbs on a regular and continuing basis and occasionally lift up to 75 lbs
• Must be able to push and pull carts and equipment weighing up to 250 lbs
• Must be able to exert well-paced ability in limited space
• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,
• Listening and hearing ability and visual acuity
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception
• Talking and hearing occur continuously with the most common visual functions being those of near vision and depth perception
• Requires manual dexterity to use and operate all necessary equipment, including, but not limited to, cutlery used in cutting of fruit

Education & Experience

• High school diploma or equivalent education required
• Serving it right required
• Bar service or Front desk hotel experience strongly preferred

Job Types: Permanent, Full-time

Salary: $15.00-$16.00 per hour

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Paid time off
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Every Weekend
• Holidays
• Morning shift
• Night shift
• Weekends as needed

Ability to commute/relocate:

• Halifax, NS: reliably commute or plan to relocate before starting work (required)

Experience:

• Food and Beverage or Hotel: 1 year (required)

Shift availability:

• Day Shift (preferred)
• Night Shift (preferred)

Work Location: In person