CSA (Customer Service Associate)

Plus I bottle depot is looking for a highly motivated, fun and dedicated person to join our well seasoned team! We are currently looking for a back-end sorter and a front-end sorter.

40 hours a week

Days of the week may vary, however, you will always have Sundays off! We are open 9am-5pm.

Hours may change due to ebbs and flows of containers and senior staff vacations. Mondays and Saturdays are non-negotiable.

The staff at Plus I is responsible for ensuring that all containers are moved effectively through the conveyor system by sorting accurately and making sure machinery is counting properly. As well, they are responsible for receiving and auditing commercial customer’s container deliveries.

Duties:

Be a responsible role model and display appropriate responsible behavior

· Arrive on time and ready for work

· Provide information, assistance and support where necessary to other team members and clients in the proper methods of sorting containers into the correct bags

· Assist shipper/Management as needed

Accurate sorting/processing of the containers

· Ensure that containers are organized and moved effectively through the conveyor area

· Accurate sorting of each container based on product knowledge, container identity and packaging requirements

· Ensure bags are filled accurately, with correct number of product according to ABCRC specifications

· Accurately record the beer count

· Help when needed to receive the commercial or counted and sorted customer’s returns

· Assist on other container lines as needed

· Assist CSA’s and relieve when necessary

Provide a safe and clean work environment

· Bring any safety concerns to the attention of the management team

· Know and understand emergency procedures including evacuation

· Ensure garbage is picked up around building and surrounding area daily

· Share cleaning duties as required to provide a pleasant and clean atmosphere for our customers and to maintain a strong public image

· All staff are responsible to keep their bathroom and lunchroom clean

Other related duties may be assigned as necessary

EDUCATION

Grade 12 (Alberta) General

EXPERIENCE

Experience working with people with developmental disabilities an asset

SPECIAL KNOWLEDGE, ABILITIES OR SKILLS

Excellent organizational and interpersonal skills; sound written and verbal communication skills; ability to count accurately; ability to work with people with developmental disabilities

PHYSICAL REQUIREMENTS OR OTHER UNUSUAL FACTORS

Good physical condition with ability to stand on feet for extended periods of time; heavy lifting up to 50 lbs.; criminal background check

Job Types: Full-time, Permanent

Salary: From $17.78 per hour

Expected hours: 32 – 40 per week

Benefits:

• Casual dress
• Company events
• Dental care
• Employee assistance program
• Extended health care
• On-site parking
• Paid time off
• Wellness program

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift

Supplemental pay types:

• Tips

Experience:

• Customer service: 1 year (preferred)

Work Location: In person