AddressCitibank Canada is a chartered bank in Canada and a subsidiary of Citigroup Inc., the world's premier financial institution. Citigroup has a legacy that dates back nearly 200 years, operating in over 100 countries, where clients want to do business and employees want to build their futures.
The Toronto Citi Solutions Centre (“CSC”) was established in 2007 and is located in Mississauga, ideally situated between Toronto's downtown core and the city's major international airport. With an aim to deliver worldwide Technology solutions to Citi’s global businesses, the center hosts a mix of Operations, Technology and Global Functions transforming businesses globally.
The site invests significantly in talent management and employee development to maintain industry leadership and prioritizes innovative solutions for its clients, worldwide. True to the commitment of embracing a diverse workforce and encouraging innovation, the center supports the learning and development of its employees, provides state-of-the-art amenities, and supports a diverse culture, through many initiatives.
Citi Canada has been recognized as one of Canada’s Top Employers for Young People Canada's Top Employers for Young People (2024), as a Greater Toronto's Top Employers (2024) Top Employer in the GTA and as one of Canada's Top 100 Employers (2024). Explore the reasons why Citi Canada was selected here.
Key Responsibilities:
The Human Resources department at Citibank Canada is committed to providing best in class human capital management in support of our business strategy. Reporting to the Country Human Resources Officer, the CSC HR Site Leadwill have responsibility in the following areas:
- Partner with CSC Site President & Deputy Site President on strategic programs and projects, outside of cyclical processes, related to Human Capital goals for the CSC site and translate business priorities and goals into actions for HR Partners in functional disciplines.
- Responsible to ensure compliance with HR risk, control and governance activities at the CSC.
- Identify and escalate to CHRO, and other in-country control functions, on key HR risk and compliance breaches in country as well as emerging risks.
- Provide on the ground CSC support across all HR disciplines, facilitating connectivity with all relevant disciplines as necessary.
- With ultimate oversight from the CHRO, keep the Citi Canada Technology Board of Directors abreast on all HR related matters that impact the CSC related to risk, governance, and regulatory compliance. This includes preparation of presentation materials, deliver content and accountable for follow up on actions to the Board members.
- Ensure all employer-employee relationships in the organization comply with individual employment contracts, regulations, laws, and the organization's employment policies and standards.
- Recommend DEI interventions based on trends identified in attrition, hiring, promotion rates, and representation across talent levels and demographic groups, to ensure compliance with Canada legislation and Citi Diversity Strategy.
Skills & Qualifications
- 8-10+ years of experience in Human Resources related fields.
- Bachelor’s/University degree.
- Requires strong collaboration and communication skills to ensure HR decisions and issues are escalated with stakeholders duly advised and consulted.
- Ability to influence and operate in a highly complex interaction model with cross business/cross functional partners in NAM and other geographies.
- Clear and concise written and verbal communication skills.
- Agile learner with capacity to anticipate and proactively address challenges.
- Positive relationship management, teamwork, and collaboration skills.
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Job Family Group:
Human Resources-------------------------------------------------
Job Family:
HR Advisors & Generalist------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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