Customer Care Coordinator- Construction

Who we are looking for?

We are looking for a customer-centric, detail-oriented Customer Care Coordinator to join our growing team.

This role is responsible for answering emails and phone calls from customers, scheduling a service appointment, and then requesting the necessary service parts from the shop.

Must-Have Skills

· Minimum 1 year of related work experience in construction or related industry

· Must have knowledge about general computer programs

· Great customer service skills

· Works well under pressure

· Ability to develop professional relationships with both internal and external partners

· Someone who is willing to work flex hours

· Possess creative problem-solving skills

· Have the ability and desire to work in a face-paced, high-end environment

· Posses great time management skills and organization

Good to have skills

· Cabinetry knowledge (knowing what parts are needed to fix issues).

Job Type: Full-time, Permanent

CW Kitchens is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

CW Kitchens is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact HR Department at 519-650-0710 Ext-161

Job Types: Full-time, Permanent

Salary: $20.00-$24.00 per hour

Expected hours: 40 per week

Benefits:

• Casual dress
• Company events
• Employee assistance program
• Extended health care
• On-site parking

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Overtime pay

Application question(s):

• How many years of experience do you have working in the construction industry?

Experience:

• customer service: 1 year (required)

Work Location: In person