AddressFall 2024 Customer Development Internship – Toronto, Canada
(August 26, 2024 - Jan 3, 2025)
A better business. A better world. A better you. At Unilever you are more than your job title, you are part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We produce world-leading brands including Dove, Axe, TRESemmé, Lipton, Knorr & Hellmann’s, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s and Olly.
Work alongside brilliant and inspiring business leaders and colleagues. If you want to feel proud of what you do and make others proud too, join us. Get a glimpse into life at Unilever and discover how you can help make a better business, a better world and a better you.
Background & Purpose of the Job
Customer Development, or CD, is what we call our Sales organization at Unilever. Customer Development works closely with our customers (internal and external) to pioneer new products, build categories, and deploy best-in-class retail and shopper capabilities. The Internship role is the primary pathway to beginning a career at Unilever within CD. The program introduces you to Unilever through a challenging and rewarding experience, which offers you the opportunity to contribute to business goals. Roles are within an Account Team (i.e., Walmart, Loblaws, Digital Commerce) or within Customer Strategy and Planning (CSP).
Account Team Responsibilities
- Collaborate internally and externally to develop and execute Joint Business Plans with the customer while delivering targets.
- Account Team Interns responsibilities are determined by the Line Manager and are focused on, but not limited to managing, accessing, and analyzing data.
- The data sources are Unilever internal data or customer sourced data. Understanding and using data allows the account team to make fact-based decisions. Building insights into action to deliver business solutions, is a key component in driving profitable growth.
- You will gain a high level of customer service and follow up to effectively meet the needs of both the internal and external customer base – interaction with multiple touch points internally and externally.
CSP Responsibilities
- CSP works closely with the CD Account Teams and Brand teams to ensure channel and customer insights are incorporated into the development of category and brand plans.
- CSP is the voice of the customer (who is selling our product i.e., Loblaws, Amazon) and the consumer (the end purchaser).
- CSP translates Category Growth Strategies into Channel and Customer plans against the 6Ps (price, pack, place, promo, proposition, product)
- CSP Interns’ responsibilities are determined by the Line Manager and are focused on, but not limited to managing, accessing, and analyzing data,
Skill sets such as analytics, and building insights into action to deliver business solutions, presentation skills, teamwork, attention to detail and leadership, are utilized and enhanced in both the Account Team and CSP Intern roles. At the conclusion of the term, all interns present their project findings to a panel of key business leaders. Following the Internship, you may be invited to join Unilever as a Full-Time employee.
Who You Are & What You’ll Do
Work with great people and great brands to do work that makes you proud every day. Unilever offers the chance to make a real positive impact within a purpose-driven sustainable business.
- You’re a born leader: You seek fresh opportunities, insisting on innovation and never settling for “good enough.” You take pride in delivering work to the highest standards.
- You’re a change-maker: You know there is always a way we can improve results and you are committed to helping others see those possibilities.
- You’re a strategy guru: You love to think outside the box and imagine new possibilities for the business. You are a visionary, creating strategies to drive business growth and inspiring others along the way.
- You’re a storyteller: You use data to drive actionable insights to illustrate problem-solving and land compelling messages. You craft meaningful stories that resonate with a broad and diverse audience.
- You love to win and have fun doing it: You believe in taking the lead in the marketplace versus following. You have a positive attitude about the company's future and a passion for winning.
What You’ll Need to Succeed
Intermediate Ability in Excel (ability to use the following functions: VLOOKUP; PIVOT TABLE, SUMIF); Experience in Microsoft Office suite.
Currently 3rd or 4th year student, pursuing Bachelor’s degree in business, or other.
The ideal candidate will need to possess strong leadership competencies, and strong team and analytical skills; strategic thinking skills; initiative and enthusiasm for work in a fast moving, dynamic environment; the ability to communicate effectively, especially as part of a team; ability to be creative; and the ability to understand complex business issues and demonstrate consumer empathy.
Cumulative GPA of 3.0 or higher on a scale of 4, and 10.0 or higher on a scale of 12.
Ability to work at our Corporate Head Office 160 Bloor Street East, Toronto, ON (2 days a week minimum)
Capability to work self-sufficiently remotely with the right resources already in place (i.e., WIFI connection, private workspace, etc.)
The ideal candidate will need to possess strong leadership competencies, and strong team and analytical skills; strategic thinking skills; proactivity and enthusiasm for work in a fast moving, dynamic environment; the ability to communicate effectively, especially as part of a team; ability to be creative; and the ability to understand complex business issues and demonstrate consumer empathy.
What We Can Offer You
Culture for Growth | Careers with Purpose | Life at Unilever | Top Notch Brands | World Class Career Development Programs | Check Out Our Space |
Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business.
Equal Opportunity/Affirmative Action Employer Minorities/Females/Protected Veterans/Persons with Disabilities.
Applicants and employees are protected from discrimination under Federal law. For more information, please see EEO is the Law.
If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at 1-855-239-5459 or NA.Accommodations@unilever.com . Please note: These lines are reserved for individuals with disabilities in need of assistance and are not a means of inquiry about positions or application statuses.
To receive communication about your application, please add careers@unilever.com to your safe senders list, and ensure your mobile phone number is correctly entered in your application. Please check your spam folder if you are expecting communication.
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Unilever Canada is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics, and a conviction for which a pardon has been granted.
If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.comopens in a new window. Please note: These lines are reserved for individuals with disabilities in need of assistance and are not a means of inquiry about positions or application statuses.
Unilever Canada est une organisation engagé à la diversité et à l'inclusion pour stimuler nos résultats d'affaires et créer un meilleur avenir chaque jour pour nos employés, les consommateurs globaux, les partenaires et les communautés. Nous croyons qu'un effectif diversifiée nous permet de faire correspondre nos ambitions de croissance et de stimuler l'inclusion dans l'entreprise. Tous les candidats qualifiés recevront la considération pour un emploi sans égard à la race, la couleur, la religion, le sexe, l'orientation sexuelle, l'identité ou l'expression de genre, l'âge, l'origine nationale ou ethnique, l'état matrimonial, la situation familiale, l'invalidité, les caractéristiques génétique, et une condamnation pour laquelle un pardon a été accordée.
Si vous êtes une personne handicapée qui a besoin d'aide à tout moment au cours de notre processus de recrutement, veuillez communiquer avec nous au NA.Accommodations@unilever.comopens in a new window. Veuillez noter: ces lignes sont réservées aux personnes handicapées ayant besoin d'aide et ne sont pas un moyen d'enquêter sur les postes.
