Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
Experience an asset
Work setting
- Retail/wholesale establishment/distribution centre
- Business
Responsibilities
Tasks
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Perform general office duties
- Receive payments
- Explain procedures, risks and benefits to clients
- Answer clients' inquiries and provide information
Experience and specialization
Computer and technology knowledge
- Electronic mail
Additional information
Personal suitability
- Client focus
- Excellent oral communication
- Reliability