Customer Retention Specialist

Join Our Dynamic Team as a Part-Time Administrative Assistant/Customer Retention Specialist! Are you an energetic and organized individual with a passion for customer satisfaction and administrative excellence? We're on the lookout for a talented part-time Administrative Assistant/Customer Retention Specialist to join our vibrant sales office team!

Position: Part-Time Administrative Assistant/Customer Retention Specialist Location: St. John's, Newfoundland Hours: Flexible, 15 hours per week Compensation: $250 per week + Bonuses + Commission

Why You'll Love Working With Us:

• Competitive Compensation: Earn a steady base pay of $250 per week, with the opportunity to increase your income through bonuses and commission pay.
• Flexible Schedule: We understand the importance of work-life balance. Enjoy a flexible work schedule that fits seamlessly into your lifestyle.
• Positive Work Environment: Join a team of dynamic professionals who value collaboration, creativity, and a positive work culture. Your contributions will be recognized and celebrated!
• Professional Development: We are committed to helping you grow both personally and professionally. Take advantage of training opportunities and career advancement possibilities within our organization.
• Customer-Centric Focus: Be a key player in ensuring our customers receive top-notch service. Your role will involve administrative tasks and proactive Customer Retention strategies, making a real impact on customer satisfaction.

Responsibilities:

• Customer Retention: Engage with customers to build lasting relationships, address inquiries, and ensure satisfaction. Implement retention strategies to enhance customer loyalty.
• Administrative Support: Provide essential administrative support to the sales team, including data entry, appointment scheduling, and document organization.
• Problem-Solving: Collaborate with team members to identify and address customer concerns promptly. Demonstrate a proactive approach to solving issues and delivering exceptional service.
• Commission Opportunities: Take advantage of commission-based incentives tied to successful Customer Retention and sales performance.

Qualifications:

• Attention to Detail: Demonstrate meticulous attention to detail in administrative tasks and customer interactions.
• Excellent Communication Skills: Communicate effectively and professionally with customers and team members.
• Proactive Attitude: Take initiative and show a proactive approach to problem-solving and customer satisfaction.
• Team Player: Collaborate seamlessly with team members to achieve collective goals and exceed customer expectations.

If you're ready to embark on an exciting journey with a company that values your skills and offers competitive compensation, apply now! Join us in creating an exceptional customer experience and shaping the future of our sales office!

Job Type: Part-time

Salary: From $20.00 per hour

Benefits:

• On-site parking

Flexible Language Requirement:

• French not required

Supplemental pay types:

• Bonus pay
• Commission pay
• Retention bonus

Experience:

• Customer service: 1 year (preferred)

Work Location: In person