Customer Service Team Member/Reception

**Customer Service Representative**

**Duties:**

- Provide exceptional Customer Service to clients via phone, email, and chat

- Assist residents, family members, and team with inquiries, concerns, and requests in a professional and timely manner

- Analyze resident needs and communicate to appropriate site leadership

- Perform accurate data entry and maintain client records

- Communicate effectively in both English

- Maintain a high level of phone etiquette and professionalism at all times

**Experience:**

- Previous experience in a Customer Service role is preferred in hospitality or retirement industry

proficiency in English

- Strong communication skills, both verbal and written

- Ability to multitask and prioritize tasks effectively

- Excellent problem-solving skills and attention to detail

- Proficient in data entry and computer navigation

At our company, we value our employees and offer a competitive salary and opportunities for career growth. Join our team of dedicated professionals who are committed to providing exceptional Customer Service.

Note: Please do not include any contact information such as email or phone number in the job description.

Job Types: Part-time, Casual

Salary: $15.25-$16.50 per hour

Expected hours: 8.0 – 20.0 per week

Benefits:

• Discounted or free food
• Employee assistance program
• On-site parking

Schedule:

• 4 hour shift
• 8 hour shift
• Evening shift
• Every Weekend
• Monday to Friday

Education:

• Secondary School (preferred)

Experience:

• office administration: 1 year (preferred)
• Customer service: 1 year (required)

Ability to Commute:

• Saskatoon, SK S7T 0T9 (required)

Ability to Relocate:

• Saskatoon, SK S7T 0T9: Relocate before starting work (required)

Work Location: In person