Customs Brokerage Representative - I

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Position Summary:

• To process customs clearance (release) AND/OR confirm declarations for repetitive and non-complex shipments guided by the CCBS system and personal skills.
• Client (Internal/External):Import operations, Support Services, Consulting, Inbound services, Sales, etc, and all customs clients and partners
• Specific output or services: Customs release AND/OR confirm declarations for repetitive and non-complex shipments using client' profile in CCBS system (creates or modifies line code/classification)
• Handle delivery service AND/OR import permits requests if required AND/OR gather and send proper documentation to the government

Job Key Contributions/Task:

• Data entry (open customers' files, validate information, credit and invoicing)
• Collect supplementary information or documentation from customers, drivers, custom and other offices, etc, when required
• Identify customer profiles discrepancies
• Answer standard questions and requests from customers, drivers, customs and other offices
• Work as team member with other actors: clients, UPS SCS employees, carriers, inbound agents

Qualifications required

• 6 months to 2 years of experience
• High school degree
• Bilingualism required - intermediate level (in Quebec Only)
• Basic knowledge in Customs operations, laws and regulations, and other government departments
• Basic understanding of HS system
• Basic computer skills

Shift Timings

• Overnight shift: 10:30 PM - 6:30 AM (Sunday to Thursday)
• Training in-office for at least 1 week
• Remote work following training

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.