Customs Rater

Job Summary

Due to our commitment to excellent customer service, leadership in technological innovation, and competitive pricing, BCB Canada has experienced steady growth. Key to our service philosophy are stability and hands-on management, which enable us to quickly adapt to changing customer needs and CBSA regulations.

This role is ideal for someone looking to gain experience at a growing, globally-focused company in the customs clearance industry. We seek a reliable, adaptable candidate who thrives as both a team player and individual contributor, and has a proven track record of delivering results under pressure.

Shift Details

• Training: Monday to Friday, 9am - 5pm
• Regular Shift: Monday to Friday, shift to be determined
• Must be flexible for shift coverage (if required)
• Must be able to work statutory holidays (if required)

Responsibilities

• Accurate and timely data entry into customs entry system
• Review and process shipment data from documents and other sources
• Verify invoices, manifests, and supporting docs meet CBSA standards
• Obtain customs documentation like CUSMA or commercial invoices by contacting vendors/clients when needed
• Provide customer service as required
• Respond to calls, emails, and faxes from clients
• Assist Raters with problems or backlogs when necessary
• Other duties as assigned

Skills

• Excellent attention to detail with ability to make recommendations
• Strong problem-solving skills
• Excellent organizational and time management abilities to prioritize and meet deadlines in a fast-paced environment
• Clear written and verbal communication skills to collaborate with coworkers, other departments, and clients
• Proficient data entry skills
• Computer literate with strong Microsoft Office skills
• Good analytical, clerical, and organizational skills
• Motivated to learn and adapt to new assignments
• Ability to work independently under pressure

Education/Experience

• Secondary school or related equivalent
• Two year general customs brokerage experience (required)
• CCS designate (not required)

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Extended health care
• On-site parking
• Paid time off
• Profit sharing
• RRSP match
• Vision care

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Overtime

Supplemental pay types:

• Bonus pay
• Overtime pay

Work Location: In person