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SalaryStart or grow your career within property assessment and support the strong and vibrant communities in British Columbia that we live, work and play in! BC Assessment is currently looking for Data Collectors to join the Vancouver Office.
Organization Overview
BC Assessment is a Provincial Crown Corporation that develops and maintains real property assessments throughout British Columbia in addition to providing real property information. BC Assessment serves the citizens of British Columbia and has 13 offices throughout the province.
At BC Assessment, our people and culture are important to us. We work together to create a culture that appreciates differences in all forms. We trust and respect each other, and are invited to bring our whole selves to work. We are committed to making BC Assessment the best possible place to work, and through our efforts ultimately contribute to a better British Columbia. Our digitally agile, service-centric employees are productive, engaged, and work collaboratively in a modern flexible workplace. Our employees are at the heart of our organization and we are proud to be recognized as one of
BC’s Top Employers
for the tenth year!At BC Assessment, we offer competitive
benefits
for our employees:
Work-life balance – 35-hour work weeks, hybrid work options and flexible work schedules.- Public Service Pension Plan – one of the best in Canada, allowing you to plan for your future.
- Health and Wellness - generous extended health and dental benefits through Pacific Blue Cross and an Employee Assistance Program to help support our employees overall well-being.
- We offer a reduced-cost bus pass through the BC Transit ProPASS program.
- Career development – we want you to grow and learn with us! We provide ongoing learning, leadership development and career development scholarship program.
We are committed to ensuring that reasonable accommodations are made available to persons with disabilities during the recruitment, assessment and selection processes and will provide reasonable accommodations upon request. If you require assistance or an accommodation due to a disability, please
contact us.
Job Overview
The Assessment and Customer divisions are responsible for the creation and defence of the annual assessment roll. Through the services provided, we reflect the strategic importance of customers and ensure customer-centricity and accountability for the customer process. As a Data Collector, you would be responsible for supporting the assessment function by collecting physical, economic, legal and related data on assigned property types and performing administrative functions related to the production of the annual assessment roll.
You need to be a detail-oriented individual that can interpret and record data. You are competent in written and verbal communications, and have excellent customer service skills. You understand virtual collaboration tools and computer applications. You work effectively within a team and take direction well. You also like adventure, possess a valid BC Driver’s license and are excited about exploring new areas within BC.
This critical role may involve travel of up to 6-12 weeks per year, depending on location.
Learn more about
Property Assessment
!Key Accountabilities
Roll Preparation and Defence:
- Performs inspections on new properties, or changes to existing properties; measures to verify accuracy or identify changes to be made to assessment records.
- Conducts inventory collection, verification and data maintenance work. Assigns manual class on improvements.
- Reviews sale documentation for prices and financing to determine the nature of the sale and Manufactured Home documentation for relevant transactions
- Retrieves electronic or hard copy documents (e.g. building plans, web-fiche, land-use maps, and property records) and correctly codes associated folios.
General Administration:
- Opens and distributes incoming mail; reconciles invoices; inputs data into databases; records and tracks receipt of incoming responses; tracks distribution and receipt of documents for a variety of properties.
- Prepares and sends outgoing mail to property owners and others; tracks returns from property owners.
- Updates address changes in the system.
- Maintains a multi-user electronic filing system by filing, storing and/or retrieving a variety of documents; archives and disposes of documents.
- Develops and formats spreadsheets, graphs, charts and forms
Quality Assurance:
- Reviews and verifies ownership information/data for the purposes of identifying inconsistencies and correcting codes (e.g. sales documents, income and expense statements; type of ownership; ownership changes; quality assurance audits, etc.)
- Reviews and verifies accuracy of vendor or property information (e.g. titles, legal description, property size; joint tenants or tenants in common; and legal terms; etc.)
Customer Service and Other Duties:
- Represents BC Assessment’s interests when interacting with clients, such as property owners while inspecting properties, and with local government staff when gathering information.
- Functions as a front-line customer services in-office (phone and email) and while on inspections; frequently deals with complaints from property owners and others.
- Responds to Regional and Departmental inquiries related to work programs and data collection.
- Conducts routine internal data audits; reviews and corrects coding or data errors.
- Queries, sorts and compiles data for the purposes of analysis and identifies inconsistencies in the data.
This position is included in the bargaining unit. BC Assessment may establish an eligibility list for this competition.
Location: Vancouver, BC
Compensation: $51,584.07 - $60,596.66*
Competition Close Date: Thursday, March 7th 2024 @ 11:59PM
The range above is based on the salary schedule outlined in the Collective Agreement. If you were to be successful in the competition, you would start at the minimum of the range (step 1), with the opportunity to receive an increment after 12 months of service.
Qualifications
Note: An equivalent combination of education and experience may be considered.
Education
Completion of Grade 12 (High School Diploma).- Possess a valid BC Driver's License (Class 5 or 7).
- Post-secondary business courses and training in computer software and hardware would be an asset.
- Courses such as building construction, assessment/appraisal, surveying, AutoCAD and/or engineering, or other related disciplines would be an asset.
Experience
Some experience in building construction, drafting, estimating, real estate, AutoCAD or other allied field would be an asset.- Relevant customer service experience would be an asset.
- Clerical experience would be an asset.
Application Instructions
Please complete the full application for this position, including your education, certifications and experience that are relevant to and/or required per the stated qualifications. If you are an internal employee, please ensure that your employee profile contains your relevant education and experience.- Upload your resume and cover letter; once you submit your application, you will not be able to add documents.
- If a questionnaire is present, please complete it fully. Responses may be used to shortlist candidates against the stated job requirements.
- All BC Assessment employees must live in British Columbia. If you do not currently reside in, or live within commuting distance of the location(s) of the position to which you are applying, please make clear your relocation intentions as part of your cover letter.
Offers of employment are conditional upon a satisfactory Criminal Record Check. All information provided in your application may be subject to verification. Successful applicants will be required to provide proof of qualifications and/or supporting documentation (e.g. copies of certificates, diplomas, degrees, driver’s license) as a condition of employment.
