Dental Office Receptionist

Work setting

• Rural area
• Health care institution, facility or clinic

Responsibilities

Tasks

• Greet people and direct them to contacts or service areas
• Obtain and process information required to provide services
• Operate switchboard or telephone system
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Provide customer service

Experience and specialization

Computer and technology knowledge

• Electronic scheduler
• Word processing software
• Database software
• Electronic mail

Additional information

Work conditions and physical capabilities

• Attention to detail

Personal suitability

• Excellent oral communication
• Organized
• Reliability
• Team player
• Ability to multitask