Overview
Languages
Bilingual
Education
- College/CEGEP
- or equivalent experience
Experience
1 year to less than 2 years
Work setting
- Private sector
- Health care institution, facility or clinic
- Dental practice
Responsibilities
Tasks
- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide services
- Record and relay information
- Schedule and confirm appointments
- Send invoices
- Maintain work records and logs
- Receive and issue payments
- Answer telephone and relay telephone calls and messages
- Calculate billing charges
- Perform data entry
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Electronic medical records
- Word processing software
- Electronic mail
- MS Outlook
- MS Word
- MS Windows
- MS Office
Technical terminology
- Dental
Additional information
Security and safety
- Criminal record check
Transportation/travel information
- Own transportation
Work conditions and physical capabilities
- Fast-paced environment
- Repetitive tasks
- Attention to detail
- Sitting
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
- Ability to multitask
Benefits
Health benefits
- Dental plan
Other benefits
- Free parking available
- Learning/training paid by employer