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Job Description
Digital Banking Advisor – On Campus
What is the Opportunity?
What will you do?
Focus on student education and demonstration, leveraging new digital solutions to deliver a memorable client experience, drive brand value and retain relationships.
Actively listen and engage students in conversation to further understand their individual needs.
Proactively take ownership of resolving and preventing client banking problems
Cultivate and maintain relationships with students, colleagues and partners to make the most of advice opportunities and referrals.
Proactively engage with students in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities.
Respond to client-initiated contact, assisting them with a range of self and assisted service financial transactions.
What do you need to succeed?
Must-have
A warm, friendly and approachable attitude with a demonstrated passion for putting clients first, as well as demonstrated success in a fast-paced retail environment.
Above average digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, etc.) and can learn new technology very quickly
Superior emotional intelligence and situational awareness as well as problem-solving and people skills with the ability to build strong relationships and proactively connect with clients.
Entrepreneurial attitude who is adaptable, eager to learn, has strong personal ethics and a hunger for success.
Mutual Funds accreditation (e.g., Investment Funds in Canada or the Canadian Securities Course .
Nice-to have
Dalhousie University Alumni
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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