Dining Room Host/Hostess

Work setting

• Formal dining room

Responsibilities

Tasks

• Inspect dining rooms and other food and beverage serving areas
• Address customers' complaints or concerns
• Answer customers' questions regarding menu items and preparation methods
• Assist clients/guests with special needs
• Attend to seating arrangements for large groups
• Greet customers
• Perform opening and closing activities
• Receive customers' reservations and assign tables

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Standing for extended periods
• Walking
• Work under pressure

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Organized
• Team player